Associate Director- Private Banking (UAE National Only)

Mashreqbank PSC; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Mashreqbank PSC is seeking a Relationship Manager for Private Banking in the UAE, focusing on high‑net‑worth clients and cross‑selling across bank products. You will build strong, lasting relationships and source new business through referrals and networking.

The role requires excellent interpersonal skills, deep knowledge of investments and markets, and at least 5 years in a similar UAE banking role. SCA certification is preferred to ensure regulatory alignment and client trust.

Qualifications

• Bachelor’s or higher degree; strong numerical ability.
• Good knowledge of investments and financial markets.
• Excellent interpersonal and cross-cultural communication skills.
• Proven networking and relationship-building capabilities.
• Minimum 5 years experience in a similar banking/financial services role in UAE.
• Securities & Commodities Authority certification in UAE preferred.

Responsibilities

• Optimize value of the Private Banking client base and cross-sell products.
• Engage HNW clients to structure advisory solutions based on needs.
• Collaborate with bank specialists to service client requirements and maximize revenue.
• Safeguard profitability while mitigating AML and compliance risks.
• Maintain a premium, proactive client experience and minimize attrition.
• Achieve revenue and portfolio growth targets across investments, deposits, FX, and financing.

Skills

Relationship management

Networking

Interpersonal skills

Financial market knowledge

Education

University Graduate

Job description

To provide his portfolio of HNW clients with personalized service so as to develop close relationships, achieve maximum profitable contribution for the client and bank and retain their loyalty and respect. The job holder is required to enhance Private Banking sales / revenues and promote the cross selling of bank products to all existing clients. Job Holder must be able to source new business of Super HNW individuals through referrals, marketing activities, and personal contacts. The Relationship Manager must ensure that clients are aware of all financial services offered by the banks many departments, TCM, Trade Finance, Mortgage, Corporate Finance etc.

The leading financial institution in MENA

While more than half a century old, we proudly think like a challenger, startup, and innovator

in banking and finance, powered by a diverse and dynamic team who put customers first.

Together, we pioneer key innovations and developments in banking and financial services.

Our mandate? To help customers find their way to Rise Every Day, partnering with them through

the highs and lows to help them reach their goals and unlock their unique vision of success.

Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.

We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.

Responsibilities:

• Optimize the potential value of the client base through the delivery of Private Banking products and services and actively identify new customers
• Ability to communicate with HNW clients to structure advise based on client needs
• Ability to recognize opportunities to partner with other bank professionals to service client needs and maximize bank revenues.
• Maximizing profitability from the Private Banking base whilst countering competition from other providers offering alternative investment / WM opportunities.
• Safeguard the bank from potential loss / AML fraud/ and ensure ethical behavior
• Safeguard banks reputation by ensuring ethical professional behavior at all times before/during after sales
• Enhance market profile and awareness.
• Achieve revenue goals, sales & portfolio growth targets across a range of products & services (Investments, Term Deposits, CASA balances, TCM, FX trading, share financing, etc)
• Acquire 'new to bank' NHW clients
• Maintain a superior customer service experience for clients including pre-empting issues and proactive servicing.
• Minimize customer attrition
• Maintain proactive client contact

Qualifications:

• University Graduate
• Strong numbers, selling & investments/ Financial Market Knowledge
• Strong Interpersonal skills and cultural sensitivity
• Relationship Management & Networking skills. Extrovert / Amiable personality
• At least 5 years of experience in a similar job with another bank / financial services company in UAE.
• They should be certified from the Securities & Commodities Authorities of the UAE