Associate Director - Bancassurance

MetLif; Dubai; On-site; AED 350,000 - 650,000; Full time

Job summary

MetLife seeks a senior leader to develop and execute sales strategies for Bancassurance across banking partners in the UAE. The role focuses on growing life insurance product lines while maintaining high-quality, compliant business practices.

You will coach and manage a team of Sales Managers, Insurance Advisors/Specialists, and Relationship Managers, driving cross‑selling and alliance success with banks and channels in Dubai Dafza and Dubai Hills.

Qualifications

• MBA or equivalent with strong business management and strategic leadership foundations.
• 8–10 years of progressive experience in a leading Life Insurance company or Financial Institution, ideally Bancassurance.
• Minimum 3 years of sales and relationship management experience in UAE.
• Proven leadership to build, motivate and develop high‑performing teams.
• Strong commercial acumen with track record of sustainable growth and ambitious targets.
• Excellent communication, presentation and interpersonal skills for stakeholder engagement.
• Strong relationship and account management capabilities for strategic partnerships.
• Customer‑centric mindset focused on superior client experiences.
• Analytical and problem‑solving skills with sound judgment.

Responsibilities

• Oversee and drive insurance business across designated banking partners and product lines.
• Develop and execute initiatives to achieve sales, profitability, and market share objectives.
• Lead, mentor, and support Insurance Advisors/Specialists and Relationship Managers to maximize performance.
• Identify and secure new Bancassurance partnerships and opportunities.
• Explore new distribution channels, customer segments, and industry verticals.
• Ensure alignment with MetLife's strategic priorities and communicate across the team.
• Promote sales quality standards and best practices across pre-sales, sales and post-sales.
• Foster collaboration and knowledge sharing across teams and partners.
• Build strong relationships with management and cross‑functional teams to improve processes.
• Collaborate with Operations to ensure SLAs and governance standards.
• Maintain high standards of regulatory and corporate compliance.

Skills

Sales leadership

Bancassurance

Strategic planning

Team coaching

Relationship management

Negotiation

Compliance awareness

Education

MBA or equivalent

Tools

CRM

Excel

Job description

Develop and implement effective sales strategies to achieve overall business objectives, including sales growth and market share expansion, while maintaining an optimal mix and quality of business. Identify and capitalize on new Bancassurance opportunities with both existing and prospective banking partners. Lead, coach, and effectively manage a team of Sales Managers, Insurance Advisors/Specialists, and Relationship Managers to deliver agreed objectives across designated banking partnerships.

This opportunity will be located on Dafza and Dubai hills officer, alternatively.

Key Responsibilities

• Oversee and drive the overall insurance business within designated banking partners across all product lines, including Term Life, Accident & Health (A&H), Variable Universal Life (VUL), and any future lines of business.
• Develop and execute strategic initiatives to achieve sales, profitability, and market share objectives while ensuring a sustainable and high-quality business portfolio.
• Lead, mentor, coach, and support Insurance Advisors/Specialists (IA/IS) and Relationship Managers (RMs) to maximize performance and enhance customer outcomes.
• Identify, evaluate, and secure new Bancassurance partnerships and business opportunities within the assigned territory.
• Explore and develop new distribution channels, customer segments, and industry verticals to accelerate business growth.
• Ensure full alignment with MetLife's strategic priorities and effectively communicate and implement these objectives across the team.
• Promote a culture of excellence by ensuring adherence to sales quality standards and best practices across pre-sales, sales, and post-sales activities.
• Foster collaboration and knowledge sharing by promoting best practices internally and across partner organizations.
• Build strong relationships with management and cross-functional teams to develop efficient processes and customer‑centric solutions that position MetLife as the preferred insurance partner.
• Collaborate closely with Operations and other support functions to ensure service level agreements (SLAs) and operational standards are consistently achieved.
• Maintain the highest standards of regulatory and corporate compliance, including adherence to reporting requirements, screening procedures, record retention policies, and all applicable compliance training and governance standards

Required Qualifications

• MBA or equivalent academic qualification, with a strong foundation in business management and strategic leadership.
• 8 to 10 years of progressive experience within a leading Life Insurance company or Financial Institution, preferably in Bancassurance, including a minimum of 3 years of sales and relationship management experience in UAE.
• Proven leadership capabilities with the ability to build, motivate, and develop high‑performing teams.
• Strong commercial acumen and a track record of delivering sustainable business growth and achieving ambitious sales targets.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong relationship and account management skills, with the ability to establish and maintain strategic partnerships.
• Customer‑centric mindset with a clear focus on delivering superior client experiences and business outcomes.
• Excellent analytical and problem‑solving skills, coupled with sound judgment and decision‑making abilities.
• Strong negotiation and business development capabilities, with the ability to identify growth opportunities and drive cross‑selling and upselling initiatives.
• Effective people management skills, with the ability to work collaboratively and successfully lead diverse and multicultural teams.

Preferred Qualifications

• Professional insurance qualifications, such as LOMA or Chartered Insurance Institute (CII) certifications, would be considered an advantage
• Advanced leadership or sales management certifications.
• AI experience is preferred in sales value prop customization and propensity model.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI‑enabled, people‑centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long‑term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!