Associate Director - Bancassurance

MetLife Gulf; Dubai; On-site; AED 700,000 - 1,200,000; Full time

Job summary

MetLife Gulf seeks a senior sales leader to craft and implement Bancassurance strategies with banking partners in Dubai and Dafza, overseeing a team of Sales Managers, Insurance Advisors/Specialists, and Relationship Managers to grow Term Life, A&H, and VUL while maintaining quality and compliance.

You will identify new partnerships, expand distribution channels, coach high‑performing teams, and ensure execution of MetLife priorities across the organization, delivering sustainable growth and

Qualifications

• MBA or equivalent academic qualification with strategic leadership.
• 8–10 years in Life Insurance or Financial Institution, Bancassurance, including a minimum of 3 years of sales and relationship management in Oman.
• Proven leadership to build, motivate, and develop high‑performing teams.
• Strong commercial acumen with a track record of sustainable growth and ambitious targets.
• Excellent communication, presentation and interpersonal skills to influence stakeholders.
• Strong relationship and account management skills for strategic partnerships.
• Customer‑centric mindset with focus on superior client experiences and outcomes.
• Analytical and problem‑solving abilities with sound judgment.
• Negotiation and business development capabilities for cross‑selling and growth.

Responsibilities

• Oversee insurance business within designated banking partners across product lines.
• Develop and execute strategic initiatives to hit sales, profitability and market share goals.
• Lead, mentor, coach IA/IS and Relationship Managers to maximize performance.
• Identify, evaluate and secure new Bancassurance partnerships and opportunities.
• Explore and develop new distribution channels, customer segments and verticals.
• Ensure alignment with MetLife priorities and communicate these to the team.
• Promote sales quality standards across pre-sales, sales and post-sales activities.
• Collaborate with Operations and other functions to meet SLAs and standards.
• Maintain regulatory and governance standards and ensure compliant reporting.

Skills

MBA or equivalent

Leadership

Sales & relationship management

Strategic thinking

Communication skills

Negotiation

People management

Analytical skills

Education

MBA or equivalent

Job description

Job Description

The Opportunity

Develop and implement effective sales strategies to achieve overall business objectives, including sales growth and market share expansion, while maintaining an optimal mix and quality of business. Identify and capitalize on new Bancassurance opportunities with both existing and prospective banking partners. Lead, coach, and effectively manage a team of Sales Managers, Insurance Advisors/Specialists, and Relationship Managers to deliver agreed objectives across designated banking partnerships.

This opportunity will be located on Dafza and Dubai hills officer, alternatively.

Key Responsibilities

• Oversee and drive the overall insurance business within designated banking partners across all product lines, including Term Life, Accident & Health (A&H), Variable Universal Life (VUL), and any future lines of business.


• Develop and execute strategic initiatives to achieve sales, profitability, and market share objectives while ensuring a sustainable and high-quality business portfolio.


• Lead, mentor, coach, and support Insurance Advisors/Specialists (IA/IS) and Relationship Managers (RMs) to maximize performance and enhance customer outcomes.


• Identify, evaluate, and secure new Bancassurance partnerships and business opportunities within the assigned territory.


• Explore and develop new distribution channels, customer segments, and industry verticals to accelerate business growth.


• Ensure full alignment with MetLife's strategic priorities and effectively communicate and implement these objectives across the team.


• Promote a culture of excellence by ensuring adherence to sales quality standards and best practices across pre-sales, sales, and post-sales activities.


• Foster collaboration and knowledge sharing by promoting best practices internally and across partner organizations.


• Build strong relationships with management and cross-functional teams to develop efficient processes and customer‑centric solutions that position MetLife as the preferred insurance partner.


• Collaborate closely with Operations and other support functions to ensure service level agreements (SLAs) and operational standards are consistently achieved.


• Maintain the highest standards of regulatory and corporate compliance, including adherence to reporting requirements, screening procedures, record retention policies, and all applicable compliance training and governance standards

Required Qualifications

• MBA or equivalent academic qualification, with a strong foundation in business management and strategic leadership.


• 8 to 10 years of progressive experience within a leading Life Insurance company or Financial Institution, preferably in Bancassurance, including a minimum of 3 years of sales and relationship management experience in Oman.


• Proven leadership capabilities with the ability to build, motivate, and develop high‑performing teams.


• Strong commercial acumen and a track record of delivering sustainable business growth and achieving ambitious sales targets.


• Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.


• Strong relationship and account management skills, with the ability to establish and maintain strategic partnerships.


• Customer‑centric mindset with a clear focus on delivering superior client experiences and business outcomes.


• Excellent analytical and problem‑solving skills, coupled with sound judgment and decision‑making abilities.


• Strong negotiation and business development capabilities, with the ability to identify growth opportunities and drive cross‑selling and upselling initiatives.


• Effective people management skills, with the ability to work collaboratively and successfully lead diverse and multicultural teams.

Preferred Qualifications

• Professional insurance qualifications, such as LOMA or Chartered Insurance Institute (CII) certifications, would be considered an advantage


• Advanced leadership or sales management certifications.


• AI experience is preferred in sales value prop customization and propensity model.

About MetLife

Recognized on Fortune magazine's list of the \"World's Most Admired Companies\" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people‑centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long‑term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible.Join us!