Assistant Restaurant Manager (Italian Speaker)

FIVE Hotels & Resorts; Dubai; On-site; AED 49,000 - 67,000; Full time

Job summary

FIVE Hotels & Resorts in Dubai is seeking a Floor Supervisor/Assistant Restaurant Manager to join our luxury team. You will lead dining service excellence, mentor a talented hospitality crew, and ensure impeccable guest experiences in a fast-paced luxury hotel setting.

The role requires a minimum of 3 years in a similar leadership capacity, strong operational knowledge, and a passion for delivering standout service while maintaining strict health and safety standards.

Qualifications

• A minimum of 3 years of experience as a Floor Supervisor or Assistant Restaurant Manager in a Luxury Hotel is preferred.
• Bachelor's degree in Hospitality Management or a related field is a plus.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• Computer literacy with mastery of Word, Excel, and Outlook, and strong knowledge of restaurant management software and POS systems.
• Understanding of Health and Safety Regulations, Food Hygiene Standards, and best practices in restaurant operations.
• Proven track record in achieving financial targets, managing budgets, and cost control without compromising quality and service.

Responsibilities

• Oversee dining area operations and service flow to ensure high-quality guest experiences.
• Assist in managing and training restaurant team, including scheduling and performance evaluations.
• Coordinate with culinary and other departments to deliver cohesive FIVE-Star service and guest satisfaction.
• Monitor health, safety, and hygiene standards and ensure compliance with regulations.
• Support in achieving revenue targets and controlling labor and food costs without compromising service.

Skills

Leadership

Guest experience

Communication

Attention to detail

Team coordination

Cost control

Flexible scheduling

Education

Bachelor's degree in Hospitality Management

Related field considered

Tools

Restaurant Management software

POS systems

Word

Excel

Outlook

Job description

Your Journey Starts Here.

This Isn't Just A Role - It's A Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of culture, entertainment, and commercial ambition - contributing to an ecosystem that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether you're in a frontline role, a specialist function, or a leadership position, every role presents an opportunity to make a meaningful impact.

Compensation

• A fixed monthly salary of AED 4,400 offered as part of this exciting career opportunity.

Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

• A minimum of 3 years of experience as a Floor Supervisor or Assistant Restaurant Manager in a Luxury Hotel is preferred.
• A Bachelor's degree in Hospitality Management or a related field is a plus.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Restaurant Management software and POS systems.
• Comprehensive understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.
• Proven track record in Achieving Financial Targets, managing budgets, and implementing cost control measures without compromising on quality and service.
• A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
• Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
• Finds creative solutions and takes ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
• ‘FIVE-Star’ Visionary Thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
• A Team Player and 'People-Oriented' Leader, passionate about Motivating and Training a successful and productive Food and Beverage Team.
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
• Assists the Restaurant Manager in the daily Operations, kick-starting each day with a visionary Approach to delivering next-level Service.
• Continuously delivers exceptional Service by personally interacting with Guests throughout their Dining Experience, Anticipating their Needs and Exceeding Expectations.
• Showcases a Proactive Approach to addressing Guests' concerns and fulfilling their requests, Swiftly Resolving any issues to ensure remarkable Guest Satisfaction.
• Enhances the overall Guest Experience by demonstrating Seamless Operations and Excellence in Service Delivery.
• Oversees the efficient Functioning of the dining area, and other designated Service Zones, creating a disruptive ‘Vibe at FIVE’ that invigorates Guests.
• Coordinates with the award-winning Culinary Team to curate and deliver 'FIVE-Star' Culinary Masterpieces, maintaining impeccable Quality and Insta-Worthy Presentation Standards.
• Ensures stringent Health and Safety Standards, including Sanitation Guidelines, and Food Quality Control measures to meet Regulatory Requirements and maintain FIVE’s industry-leading Standards of Cleanliness and Hygiene.
• Assists in recruiting, training, and supervising FIVE’s high-performing Restaurant Team, fostering a bold and dynamic Work Environment.
• Conducts regular Performance Evaluations, providing constructive feedback, and recognising 'FIVERs' who embody FIVE's boundary-breaking Ethos.
• Motivates and fosters a positive work environment that encourages Growth and Collaboration, through ongoing Training Initiatives, Mentorship and remarkable Leadership that emphasises ‘FIVE-Styled’ Guest Interaction, Attention to Detail and mastering Personalised Service.
• Collaborates with the Food and Beverage Manager and other stakeholders to develop and implement innovative Strategies that Maximise Revenue and Set the Gold Standard in Food and Beverage.
• Analyses financial reports, such as sales trends, food and beverage cost, and labour cost, to Identify Opportunities for improvement and implement corrective measures to Optimise Profitability.
• Plays an integral role in implementing marketing Initiatives and curated Promotional Activities that elevate the Dining Experience.
• Liaises with the Food and Beverage Manager as well as various Departments to ensure Seamless Coordination and a Smooth Operation.
• Proactively collaborates with the Food and Beverage Manager and other relevant stakeholders to discuss Operational Requirements, upcoming events, and special promotions.
• Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.
• Stays informed about Industry Trends, emerging ingredients, and cutting-edge Culinary Techniques to consistently enhance Guests' Dining Experience.
• Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.
• Contributes to the signature behind-the-scenes 'Vibe at FIVE,’ playing a vital role in the success of FIVE’s award-winning initiatives.

What Success Looks Like

Be Part of an Organisation That Recognises Delivery and Rewards Growth.

You’ll be part of a global, fast-growing business operating across some of the most distinctive destinations in the industry, working alongside a diverse, multicultural team united by shared standards, at a pace that supports real development and where consistent delivery is recognised across every function, brand, and territory.

You Connect

You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.

You Represent the Brand

In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.

You Deliver

Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.

You Grow

You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.