Senior Barista

FIVE Hotels & Resorts; Dubai; On-site; AED 20,000 - 24,000; Full time

Job summary

FIVE Hotels & Resorts in Dubai is seeking a guest-focused hospitality professional for a frontline beverage role. You will craft exquisite beverages, deliver five-star experiences, and uphold the brand's standards across service quality.

The role requires 1-2 years in a similar role, strong English communication, vibrant energy, and a meticulous eye for detail. A fixed salary of AED 2,000 monthly accompanies opportunities for growth within a global lifestyle powerhouse.

Qualifications

• 1–2 years in a similar guest-service role.
• Fluent English; additional languages are a plus.
• Grooming and Insta-worthy appearance per brand standards.
• Strong verbal and written communication skills.
• Excellent time management and multitasking abilities.
• Health and safety and food hygiene knowledge.
• Able to upsell and drive guest satisfaction.
• Willingness to work weekends and holidays.
• Proactive, detail-oriented with a can-do spirit.
• Comfort inputting orders in MICROS system.

Responsibilities

• Deliver sensational guest experiences aligned with FIVE's standards.
• Maintain beverage preparation with creativity and quality.
• Open/close duties; manage supplies and clean equipment.
• Input orders accurately into MICROS system.
• Collaborate with team across departments.

Skills

Guest Experience

English Fluency

Communication Skills

Teamwork

Attention to Detail

Customer Service

MICROS System

Tools

MICROS System

Job description

Your Journey Starts Here.

This Isn't Just A Role - It's A Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of culture, entertainment, and commercial ambition - contributing to an ecosystem that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether you're in a frontline role, a specialist function, or a leadership position, every role presents an opportunity to make a meaningful impact.

Compensation

• A fixed monthly salary of AED 2,000 offered as part of this exciting career opportunity.

Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

• A proven track record of 1-2 years in a similar role, delivering sensational Guest Experiences synonymous with FIVE's award-winning Service Quality.
• Extraordinary Creativity and Deep-Seated Passion for Food and Beverage, brought to life through Top-Notch Presentation.
• A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
• A professional, Insta-Worthy Appearance, always adhering to FIVE's Grooming Standards and maintaining a polished demeanour.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is perfectly curated.
• Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow 'FIVERs'.
• Remarkable Time Management and Multi-Tasking skills to deliver a 'FIVE-Star' Experience for our Guests, even under pressure.
• Exceptional skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
• 'FIVE-Styled' Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• Comprehensive understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• A hands-on attitude, fuelled by a 'Can-Do!' Spirit.
• Welcomes all Guests with a warm Greeting, ensuring that they have an Insta-Worthy Experience.
• Creates Hand-crafted, Out-Of-The-Box beverages (coffees, milkshakes, smoothies, cold press juices, etc.), Setting the Gold Standard for Bespoke Beverages.
• Prepares and serves Hot and Cold Beverages with a 'FIVE-Styled' Touch.
• Showcases an Artisan Approach to Crafting Premium beverages that are curated for the discerning tastes of our Guests.
• Crafts each order with Exquisite Attention to Detail, adhering to FIVE's First-in-Class standards.
• Accurately inputs orders into FIVE's MICROS System, ensuring every Guest Experiences a smooth transaction.
• Recalls a variety of Beverage Recipes that are constantly evolving to suit varying Guest palettes and create new Trends.
• Confidently Recommends the perfect Beverage to Guests, Upselling with a Commitment to complete buyer satisfaction in line with FIVE's Next-Level Standards.
• Upholds FIVE's Luxurious Standards, complying with exquisite Quality Assurance expectations.
• Undertakes Opening and Closing Duties, including setting up necessary supplies and tools and cleaning equipment.
• Meticulously inspects Tools, Equipment, and Machines, ensuring that FIVE's Premium appliances are always in Top-Notch Condition.
• Handles financial transactions with the utmost Professionalism, including Completing designated Cashier Reports, Resolving discrepancies, Dropping Off receipts, and Securing bank.
• Follows FIVE's Industry-Leading Company Policies, ensuring Safety and Security procedures are met, and issues are reported promptly.
• Grasps, Turns, and Manipulates objects of varying size and weight, demonstrating Sensational Fine Motor Skills and Hand-Eye Coordination.
• Fulfils any other reasonable job duties requested by Supervisors, contributing to FIVE's Next-Level vision.

What Success Looks Like

Be Part of an Organisation That Recognises Delivery and Rewards Growth.

You'll be part of a global, fast-growing business operating across some of the most distinctive destinations in the industry, working alongside a diverse, multicultural team united by shared standards, at a pace that supports real development and where consistent delivery is recognised across every function, brand, and territory.

You Connect

You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.

You Represent the Brand

In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.

You Deliver

Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.

You Grow

You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.

Ready to Join the Tribe?