Waiter/Waitress

Fivehotelsandresorts; Dubai; On-site; AED 45,000 - 89,000; Full time

Job summary

Five Hotels and Resorts in Dubai is seeking an attentive waiter/waitress to join our luxury dining team. You will deliver a five-star guest experience with impeccable grooming, strong communication, and a proactive service mindset.

Responsibilities include greeting guests, taking orders, upselling, accommodating dietary requests, and collaborating with the F&B team to ensure flawless service across high-end venues. Flexible schedules and weekend availability are essential.

Qualifications

• Minimum 1–2 years of luxury hotel experience as a waiter/waitress.
• Professional appearance adhering to grooming standards.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Energetic and welcoming demeanor, delivering sensational guest experiences.
• Excellent verbal and written communication with guests, team members and stakeholders.
• Proactive, detail-oriented and able to upsell bespoke services.

Responsibilities

• Greet guests upon arrival, ensuring a warm Five-styled welcome.
• Take and deliver food and beverage orders accurately while considering dietary needs.
• Present menus and make informed recommendations based on guest preferences and ingredient availability.
• Upsell bespoke services, premium concepts, and promotions to enhance guest experience and revenue.
• Collaborate with the Food & Beverage team to prepare, set up and maintain dining destinations.
• Maintain hygiene, safety, and cleanliness standards and assist in events or banquets as required.

Skills

Customer service

Communication

Upselling

Attention to detail

English fluency

Flexibility

Grooming standards

Job description

Dubai, United Arab Emirates | Posted on 08/27/2026

This Isn't Just A Role - It's APosition Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads ofculture, entertainment, and commercial ambition - contributing to an ecosystemthat spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whetheryou're in a frontline role, a specialist function, or a leadership position,every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver WithPrecision.

Youapproach your responsibilities with discipline, a clear understanding of whatthe business requires, and a consistent attention to quality - workingcollaboratively and focused, at all times, on delivering meaningful output.

Compensation

• Previous experience of 1-2years in a Luxury Hotel environment as a Waiter/Waitress is a plus.
• Professional, Insta-WorthyAppearance, always adhering to FIVE’s Grooming Standards and maintaining apolished, ‘FIVE-Styled’ demeanour.
• Flexibility to work a varietyof shifts, including weekends and holidays, based on the requirements of theHotel.
• A Welcoming and EnthusiasticEnergy that sets the tone for a Sensational Guest Experience.
• An elevated and energeticConversationalist, engaging Guests with lively discussions.
• A Proactive Nature, coupledwith a meticulous Eye for Detail, ensuring every aspect of the Operation iscurated to perfection.
• Excellent communication andinterpersonal skills, leveraging strong verbal and written skills to engageeffectively with Guests, FIVE Tribe Members, and stakeholders.
• Finds creative solutions andtake ownership of all duties and tasks assigned, while ensuring an unparalleledJourney at FIVE.
• Skills in Improving CustomerSatisfaction and Driving Profitability, showcasing a commitment toIndustry-Leading Standards.
• ‘FIVE-Styled’ Visionarythinking by finding creative solutions, while taking Ownership for all dutiesand tasks assigned.
• Impeccable communicationskills, both verbal and written, with fluency in English (additional languagesare a plus).
• A hands-on attitude, fuelledby a ‘Can-Do!’ Spirit.
• Greets Guests upon Arrivalwith a Warm ‘FIVE-Styled’ Welcome, ensuring their Journey at FIVE issensational.
• Proactively acknowledges andRemembers Guest Preferences, maintaining meticulous Guest History records tocurate unparalleled, ‘FIVE-Styled’ Service.
• Takes and delivers Food andBeverage Orders accurately and efficiently, ensuring special DietaryRequirements and Preferences are considered.
• Presents menus and makesknowledgeable Recommendations based on the Guests’ Preferences and theavailability of ingredients.
• Demonstrates an UnwaveringCommitment to upholding FIVE's First-in-Class Standards, providing personalisedService to Guests at all times.
• Ensures a Seamless DiningExperience for Guests, Anticipating their Needs, and Fulfilling SpecialRequests.
• Exhibits an exceptionalunderstanding of FIVE's diverse destinations, concepts, menus, events, andbespoke offerings, enabling ‘FIVE-Star’ Guest Assistance at every touchpoint.
• Assumes Ownership of GuestConcerns and Requests, displaying top-notch Responsiveness to ExceedingExpectations, whilst escalating relevant concerns to the Head of Department.
• Efficiently Processes Billingand Payments while adhering to FIVE’s industry-leading Control Procedures.
• Contributes to a LuxuriousDining Experience by working Collaboratively with the Food and Beverage Team tomaximise Guest Satisfaction, ensuring next-level Service.
• Assists in the lavish TableSetup and helps maintain the Dining Destination’s overall Cleanliness andAtmosphere.
• Exemplifies the HighestStandards of Hygiene and Safety, including adhering to proper handling ofutensils, equipment, and best-in-class Cleaning Procedures.
• Utilises remarkable SalesTechniques to upsell and promote bespoke Services, lavish Concepts, andexclusive Special Promotions to Elevate the Guest Experience and foster RevenueGrowth.
• Plays a Pivotal Role in thepreparation, setup, and breakdown of breath‑takingEvents, Parties, andexclusive Extravaganzas.
• Embodies a Visionary Mindsetthat continuously Disrupts and Breaks Boundaries.
• Attends regular Team Meetingsand ongoing bespoke Training Sessions to improve Product Knowledge and ServiceSkills.
• Becomes an invaluable memberof the FIVE Tribe, fostering a buzzing atmosphere while Celebrating FIVE’sdelicious Culinary Masterpieces, Creative Concoctions and Insta-Famous Tunes.
• Contributes to the signaturebehind-the-scenes 'Vibe at FIVE,' playing a vital role in the success of FIVE’saward-winning initiatives.

What Success Looks Like

Be Part of an Organisation ThatRecognises Delivery and Rewards Growth.

You'llbe part of a global, fast-growing business operating across some of the mostdistinctive destinations in the industry, working alongside a diverse,multicultural team united by shared standards, at a pace that supports realdevelopment and where consistent delivery is recognised across every function,brand, and territory.

You recognise how your work affects thewider team, the guest, and the business, and you act accordingly.

YouRepresent the Brand

Inevery interaction, whether with a guest, a colleague, or a partner, youconduct yourself as a representative of the brand.

You Own It

You assume full responsibility for whatfalls within your remit, and you see it through to completion with minimaloversight.

You Deliver

Yourwork is accurate, timely, and consistently meets the standard expected, whileunderstanding how it connects to the wider business, team output andcommercial results.

You Grow

You receive feedback constructively,develop your capabilities with intent, and approach every challenge as anopportunity to improve.

Ready to Join the Tribe?

If You Want to Play at the HighestLevel, We’d Like to Hear from You.

If you're inspired by high-performance environments,energised by possibility, and driven to deliver work that truly stands out -write to us with your CV and a brief introduction to the contact below.