Assistant Restaurant Manager - Elevate Guest Experience & Ops

palazzoversacedubai; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Palazzo Versace Dubai is seeking a dynamic hospitality leader to oversee daily outlet operations, drive service excellence, and manage costs while delivering a refined guest experience. You will lead a diverse team, coordinate with kitchen and hotel departments, and participate in promotions and events to elevate guest satisfaction in a high-end environment.

Experience in managing a high-end restaurant or hotel, strong communication, training, and people development are required to maintain

Qualifications

• Minimum 3–5 years of experience in a high-end restaurant, hotel, or hospitality environment.
• Strong knowledge of food and beverage service and outlet operations.
• Experience in managing and developing a diverse team.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong understanding of guest service, operational standards, and cost control.
• Ability to work effectively in a fast-paced, high-volume environment.
• Flexibility to work shifts, weekends, and public holidays.

Responsibilities

• Manage the daily operations of the outlet and ensure smooth service delivery.
• Supervise, motivate, and develop the team to achieve operational and service excellence.
• Maintain consistently high standards of guest service, presentation, and product quality.
• Handle guest feedback and resolve concerns professionally and efficiently.
• Assist with staff scheduling, training, briefings, and performance management.
• Monitor stock levels, wastage, and operational costs.
• Ensure compliance with health, safety, hygiene, and licensing requirements.
• Coordinate effectively with the kitchen and other hotel departments to ensure seamless operations.
• Support the planning and execution of promotions, events, and special functions.
• Act as a leader on the floor and ensure the team consistently delivers a refined and personalized guest experience.

Skills

Leadership

Team development

Guest service

Cost control

Communication

Problem solving

Hospitality operations

Job description

Palazzo Versace Dubai is seeking a dynamic hospitality leader to oversee daily outlet operations, drive service excellence, and manage costs while delivering a refined guest experience. You will lead a diverse team, coordinate with kitchen and hotel departments, and participate in promotions and events to elevate guest satisfaction in a high-end environment.

Experience in managing a high-end restaurant or hotel, strong communication, training, and people development are required to maintain