Assistant Relationship Manager Analyst

Banka Intesa Sanpaolo d. d.; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Intesa Sanpaolo S.p.A. in Abu Dhabi is seeking a client relationship support role to assist Relationship Managers. You will help manage client documentation, ensure regulatory compliance and provide high-quality administrative support for proposals and marketing materials.

The successful candidate will liaise with front and back offices, handle customer queries, and contribute to efficient customer management and banking operations in a multinational environment.

Qualifications

• Bachelor degree in Economics, Marketing, Business or Law.
• Understanding of documentation and operating processes.
• Good command of English.
• Ability to understand and exploit financial information and databases.
• Familiar with local laws, banking regulations and practices.

Responsibilities

• Liaise between front office (Marketing/Business Development) and back office.
• Be responsible for ensuring that relevant documentation are in order for establishing the relationship and processing the customers transactions.
• Assist Relationship Managers in handling the clients and their requirements.
• Assist Relationship Managers in addressing the customer queries on Banks product and seek solution to their requests.
• Ensure that all related documentations are processed in accordance with the Policy established and implemented by the Bank.
• Ensure the proper management of customers guaranteeing internal compliance to the Banks provisions for the regulatory framework as well as the Banks other operating processes.
• Support Relationship Managers in assessing the management trend and economic performance of the reference customer and activating the necessary corrective actions.
• Handle preliminary activities and draft documents, proposals and marketing material.

Skills

Relationship management

English

Education

Bachelor degree in Economics

Bachelor degree in Marketing

Bachelor degree in Business

Bachelor degree in Law

Job description

Job Description:

Overview

You will support the Relationship Managers in managing client relationships, addressing customer needs, and providing solutions related to the Bank’s products and services. The position involves ensuring proper documentation, regulatory compliance, and high-quality administrative support, while contributing to customer management, operational efficiency, and the preparation of proposals and marketing materials.

What youll be doing

• Liaise between front office (Marketing/Business Development) and back office.
• Be responsible for ensuring that relevant documentation are in order for establishing the relationship and processing the customers transactions.
• Assist Relationship Managers in handling the clients and their requirements.
• Assist Relationship Managers in addressing the customer queries on Banks product and seek solution to their requests;
• Ensure that all related documentations are processed in accordance with the Policy established and implemented by the Bank.
• Ensure the proper management of customers guaranteeing internal compliance to the Banks provisions for the regulatory framework as well as the Banks other operating processes.
• Support Relationship Managers in assessing the management trend and economic performance of the reference customer and activating the necessary corrective actions.
• Handle preliminary activities and draft documents, proposals and marketing material.

Who we are looking for

If you want to turn your passion into a career and you have the following characteristics, we are waiting for you:

• 1-3 years of experience in the role.
• Bachelor degree or post graduate in Economics, Marketing, Business or Law;
• Understanding of documentation and operating processes;
• Good command of English;
• Ability to understand and exploit financial information and databases.
• Familiar with local laws, banking regulations and practices.

About us

We are the leading banking group in Italy and one of the Top Tier in Europe. Join us and be part of our successful story!

With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth, with a strong commitment to the environment and a tangible impact on society. People are our driving force. We take care of them and foster an inclusive culture where everyone feels valued and empowered.

The IMI Corporate & Investment Banking Division is a global partner for Corporate, Public Finance and Financial Institutions clients. Committed to supporting the economy in the countries in which it operates, it stands out for its historical presence in financial markets and its extensive and innovative offer.

Join an international and innovative Group.

Dont wait for the future, choose it!

#sharingfuture

We guarantee an inclusive and equal environment. We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.

For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A.as Data Controller. We invite you to review the dedicated Privacy Information Notic e for more details.

Requirements: