Assistant Outlet Manager – Luxury Guest Experience Lead

Jumeirah; Dubai; On-site; AED 201,000 - 335,000; Full time

Benefits offered by this job

Colleague discounts

Healthcare & life insurance

Paid annual leave

Learning & development

Internal mobility

Performance incentives

Tax-free salary in AED

Job summary

Jumeirah Mina Al Salam, Madinat Jumeirah in Dubai invites an experienced Assistant Outlet Manager to join CALA VISTA from October 2026. The role oversees day-to-day outlet operations, ensures service excellence, and drives financial performance through cost control and revenue optimization.

You will lead a high-performing team, coach staff, and uphold brand standards across multiple outlets in a luxury hospitality setting.

Qualifications

• Diploma or Degree in Hotel Management/F&B Management; Health & Safety certification is considered an advantage.
• 3–5 years of experience within hospitality or luxury F&B environments.
• Strong understanding of outlet operations, guest service standards, cash handling procedures, inventory management, and cost control.
• Proven leadership and team development skills, with the ability to motivate, coach, and support colleagues in a fast-paced environment.

Responsibilities

• Support the day-to-day management of outlet operations, ensuring exceptional service standards, operational efficiency, and compliance with established procedures.
• Deliver memorable guest experiences by engaging with guests, addressing feedback, and resolving concerns in a professional and timely manner.
• Assist in managing financial performance, including inventory control, budgeting, forecasting, cost management, and revenue optimization initiatives.
• Lead, coach, and develop team members through training, performance support, and effective workforce planning to maintain a high-performing team.
• Maintain the highest standards of cleanliness, health, safety, hygiene, and brand presentation across all areas of the outlet.
• Collaborate with management to drive business objectives, improve operational performance, and identify opportunities to enhance guest satisfaction and profitability.

Skills

People leadership

Guest service

Cash handling

Inventory management

Cost control

Team development

Outlet operations

Education

Diploma/Degree in Hotel/F&B Management

Health & Safety certification (advantage)

Job description

Jumeirah Mina Al Salam, Madinat Jumeirah in Dubai invites an experienced Assistant Outlet Manager to join CALA VISTA from October 2026. The role oversees day-to-day outlet operations, ensures service excellence, and drives financial performance through cost control and revenue optimization.

You will lead a high-performing team, coach staff, and uphold brand standards across multiple outlets in a luxury hospitality setting.