Assistant Outlet Manager - All Day Dining

Mövenpick Hotels & Resorts; Ras Al Khaimah; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Discounted Accor rates

Job summary

Mövenpick Hotels & Resorts in Ras Al Khaimah is seeking an Assistant Outlet Manager – All Day Dining to lead daily operations, motivate the team and deliver memorable guest experiences across all-day dining outlets. You will supervise service standards, coach staff, and collaborate with the culinary team to ensure excellence in food quality and guest satisfaction.

With at least 2 years in a similar hotel/restaurant role, you will thrive in a fast-paced, high-volume environment and bring a

Qualifications

• Minimum 2 years in a similar role within a hotel or restaurant environment.
• Strong food & beverage knowledge, with emphasis on guest experience.
• Hospitality-driven attitude with focus on consistent service delivery across the restaurant.
• Experience in all aspects of restaurant operations and service management.

Responsibilities

• Support planning and allocation of resources for smooth daily operations.
• Lead, mentor, coach, and develop the Food & Beverage team with a culture of excellence.
• Assist in managing day-to-day operations of the All Day Dining outlet and ensure exceptional service.
• Supervise, delegate, and monitor team responsibilities aligning with brand standards and SOPs.
• Promote a positive work environment and ensure staff understand their roles’ impact on department success.
• Collaborate with culinary team to uphold high food quality and guest satisfaction.
• Monitor service standards and identify opportunities for continuous improvement.
• Review guest feedback and implement actions to enhance the dining experience.

Skills

F&B knowledge

Leadership

Guest service

Communication

Problem solving

Attention to detail

High-volume service

Russian/Arabic language

Team development

Job description

Company Description

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

Job Description

Assistant Outlet Manager – All Day Dining

Are you passionate about delivering exceptional guest experiences and leading high-performing teams? As an Assistant Outlet Manager – All Day Dining, you will play a key role in overseeing daily operations, motivating your team, and creating memorable food and beverage experiences for every guest.

What You Will Be Doing

• Support the planning and allocation of resources to ensure smooth and efficient daily operations.
• Lead, mentor, coach, and develop the Food & Beverage team, fostering a culture of excellence and engagement.
• Assist in managing the day-to-day operations of the All Day Dining outlet, ensuring exceptional service delivery at all times.
• Supervise, delegate, and monitor team responsibilities while ensuring compliance with brand standards, company policies, SOPs, and quality assurance measures.
• Promote a positive and collaborative work environment, ensuring all Heartists understand the importance of their roles and their contribution to the department's overall success.
• Work closely with the culinary team to maintain the highest standards of food quality, presentation, and guest satisfaction.
• Monitor service standards and proactively identify opportunities for continuous improvement.
• Review guest feedback and implement corrective actions to enhance the overall dining experience and improve guest satisfaction scores.
• Maintain a strong presence on the floor, engaging with guests and ensuring prompt resolution of any concerns.
• Drive operational excellence and support initiatives that enhance revenue, productivity, and service quality.

Qualifications

Your experience and skills include:

• Minimum 2 years of experience in a similar role within a hotel or restaurant environment.
• Strong food and beverage knowledge, with extensive understanding of beverages, service standards, and guest experience.
• A service-focused personality with a genuine passion for hospitality and creating memorable guest experiences.
• Strong attention to detail and a proactive approach to ensuring consistent service delivery across the restaurant.
• Experience in all aspects of restaurant operations and service management.
• Excellent interpersonal, communication, and problem-solving skills, with the ability to lead by example.
• Strong leadership and team development skills, with the ability to motivate, coach, and inspire colleagues.
• Proven ability to successfully manage high-volume dining operations while maintaining exceptional service standards and guest satisfaction.
• Russian or Arabic language proficiency is preferred, given the diverse guest profile and operational requirements of the role.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

Your Team And Working Environment

Fun-loving, vibrant and passionate to grow with us!

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Additional Information

Why work for Accor?

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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