Assistant Outlet Manager - All Day Dining

Accorhotel; Ras Al Khaimah; On-site; AED 90,000 - 180,000; Full time

Job summary

Menpick Resort Al Marjan Island in Ras Al Khaimah seeks an Assistant Outlet Manager All Day Dining to oversee daily operations, lead the Food & Beverage team and ensure superior guest experiences.

You will collaborate with culinary, maintain high service standards, address guest feedback, and drive revenue and productivity while mentoring staff for service excellence.

Qualifications

• Minimum 2 years in a similar hotel/restaurant role.
• Strong F&B knowledge with understanding of beverages, service standards and guest experience.
• Service-focused personality with a passion for hospitality and memorable guest experiences.
• Attention to detail and proactive approach to consistent service delivery across the restaurant.
• Experience in all aspects of restaurant operations and service management.
• Excellent interpersonal, communication, and problem-solving skills, with ability to lead by example.
• Strong leadership and team development skills to motivate, coach and inspire colleagues.
• Proven ability to manage high-volume dining while maintaining exceptional service and guest satisfaction.
• Russian or Arabic language proficiency is preferred.

Responsibilities

• Support the planning and allocation of resources to ensure smooth and efficient daily operations
• Lead mentor coach and develop the Food & Beverage team fostering a culture of excellence and engagement
• Assist in managing the day-to-day operations of the All Day Dining outlet ensuring exceptional service delivery at all times
• Supervise delegate and monitor team responsibilities while ensuring compliance with brand standards, company policies, SOPs and quality assurance measures
• Promote a positive and collaborative work environment ensuring all Heartists understand the importance of their roles and their contribution to the department's overall success
• Work closely with the culinary team to maintain the highest standards of food quality, presentation and guest satisfaction
• Monitor service standards and proactively identify opportunities for continuous improvement
• Review guest feedback and implement corrective actions to enhance the overall dining experience and improve guest satisfaction scores
• Maintain a strong presence on the floor engaging with guests and ensuring prompt resolution of any concerns
• Drive operational excellence and support initiatives that enhance revenue, productivity and service quality

Skills

F&B knowledge

Leadership

Team development

Customer service

Communication

Problem solving

Attention to detail

Coaching

High-volume dining

Russian language

Job description

Assistant Outlet Manager All Day Dining

Are you passionate about delivering exceptional guest experiences and leading high-performing teams? As an Assistant Outlet Manager All Day Dining you will play a key role in overseeing daily operations, motivating your team, and creating memorable food and beverage experiences for every guest.

What you will be doing

• Support the planning and allocation of resources to ensure smooth and efficient daily operations
• Lead mentor coach and develop the Food & Beverage team fostering a culture of excellence and engagement
• Assist in managing the day-to-day operations of the All Day Dining outlet ensuring exceptional service delivery at all times
• Supervise delegate and monitor team responsibilities while ensuring compliance with brand standards, company policies, SOPs and quality assurance measures
• Promote a positive and collaborative work environment ensuring all Heartists understand the importance of their roles and their contribution to the department's overall success
• Work closely with the culinary team to maintain the highest standards of food quality, presentation and guest satisfaction
• Monitor service standards and proactively identify opportunities for continuous improvement
• Review guest feedback and implement corrective actions to enhance the overall dining experience and improve guest satisfaction scores
• Maintain a strong presence on the floor engaging with guests and ensuring prompt resolution of any concerns
• Drive operational excellence and support initiatives that enhance revenue, productivity and service quality

Company Description

Get ready to discover Menpick Resort Al Marjan Island a 5 star resort in Ras Al Khaimah built beside 300M of soft sand beach 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony Six specialty bars and restaurants three outdoor pools a wellness hub with a fully equipped gym and four treatment rooms water sports and a year round Kids Club make it an ideal holiday destination Whatever your pace in the sea or on land enjoy an experience fueled environment

Qualifications

• Minimum 2 years of experience in a similar role within a hotel or restaurant environment.
• Strong food and beverage knowledge, with extensive understanding of beverages, service standards, and guest experience.
• A service-focused personality with a genuine passion for hospitality and creating memorable guest experiences.
• Strong attention to detail and a proactive approach to ensuring consistent service delivery across the restaurant.
• Experience in all aspects of restaurant operations and service management.
• Excellent interpersonal, communication, and problem-solving skills, with the ability to lead by example.
• Strong leadership and team development skills, with the ability to motivate, coach, and inspire colleagues.
• Proven ability to successfully manage high-volume dining operations while maintaining exceptional service standards and guest satisfaction.
• Russian or Arabic language proficiency is preferred, given the diverse guest profile and operational requirements of the role.

Your experience and skills include:

• Minimum 2 years of experience in a similar role within a hotel or restaurant environment.
• Strong food and beverage knowledge, with extensive understanding of beverages, service standards, and guest experience.
• A service-focused personality with a genuine passion for hospitality and creating memorable guest experiences.
• Strong attention to detail and a proactive approach to ensuring consistent service delivery across the restaurant.
• Experience in all aspects of restaurant operations and service management.
• Excellent interpersonal, communication, and problem-solving skills, with the ability to lead by example.
• Strong leadership and team development skills, with the ability to motivate, coach, and inspire colleagues.
• Proven ability to successfully manage high-volume dining operations while maintaining exceptional service standards and guest satisfaction.
• Russian or Arabic language proficiency is preferred, given the diverse guest profile and operational requirements of the role.