Assistant Operations Supervisor

Emirates Flight Catering; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Emirates Flight Catering in Dubai is seeking an Assistant Operations Supervisor to oversee processes, ensuring efficiency, safety and quality in the catering environment.

You will plan resources with the supervisor, coordinate equipment deliveries, and supervise prep, dispatch and loading to meet safety and quality standards.

Qualifications

• Diploma or equivalent qualification required.

Responsibilities

• Prepare resource allocation in collaboration with the operations supervisor, based on demand to optimize resources.
• Prepare and deliver catering equipment in a timely and effective manner in coordination with stakeholders.
• Delegate and supervise the team in preparation, dispatch and loading to ensure safety and quality standards.
• Support the team in training needs to perform safely and efficiently, providing guidance and addressing issues.
• Lead BBSM checks to minimise food safety hazards and comply with SOPs and regulations.
• Facilitate inventory management by monitoring stock levels and coordinating with stakeholders to meet passenger demand while minimizing waste.
• Identify areas for improvement and propose plans to enhance efficiency and reduce costs.

Skills

Operations knowledge

Resource allocation

Communication

Team leadership

Analytical thinking

Time management

Education

Diploma or equivalent qualification

Job description

Job Title: Assistant Operations Supervisor

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Date Posted: 2 October 2026

Job Reference/ID: 715

Job Description / Role:

Emirates Flight Catering is seeking an Assistant Operations Supervisor to join their team. This role involves overseeing operational processes to ensure efficiency, safety, and quality standards are met within the catering environment.

Key Responsibilities:

• Prepare resource allocation in collaboration with the operations supervisor, based on demand in order to achieve the agreed objectives and to optimize resources.


• Prepare and deliver catering equipment in a timely and effective manner in coordination with various stake holders.


• Delegate and supervise the team members in the preparation, dispatch and loading of catering items to ensure that the process is optimized, timely and meets all safety and quality standards.


• Support the team members in their training needs to perform their jobs safely & efficiently by providing them guidance, resolving any performance or operational issues, and promoting a culture of safety and efficiency.


• Lead BBSM (Behaviour based safety management) checks observed by the team members to minimise food safety hazards & to comply with department SOP’s and regulations.


• Facilitate in managing inventory levels by monitoring stock levels, tracking usage, and coordinating with various stakeholders to ensure that the necessary products / equipment’s are readily available to meet passenger demand, while minimizing waste and optimizing costs.


• Identify areas for improvement and propose plans to address them in order to enhance the efficiency, reduce costs, and improve the overall customer experience.

Experience Required:

• 3 years of experience in Flight Operations, Food Packing or Logistics function preferably in the Airline Catering Industry and/or Food Industry.


• 2 years exposure in a team leader capacity (preferred).

Education Qualifications: Diploma or equivalent qualification (Must have)

Skills Required:

• Strong knowledge and understanding of operations, e.g.: resource allocation.


• Excellent verbal and written communication skills to effectively interact with team members and other stakeholders.


• Ability to lead and motivate a team, delegate tasks, and provide guidance.


• Strong analytical and problem-solving abilities to identify and resolve operational issues quickly and effectively.


• Effective time management and prioritization skills to ensure smooth operations within tight deadlines.

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Emirates Flight Catering provides catering, food production, hospitality, and support services for aviation and related businesses. It recruits across culinary, food production, engineering, logistics, supply chain, quality, finance, technology, human resources, and service operations.

Company Industry: Aviation

Department / Functional Area: Operations

Closing Date: 8 October 2026