Assistant Manager, Cloud 22

Atlantis Resorts; Dubai; On-site; AED 201,000 - 312,000; Full time

Benefits offered by this job

Tax-free salary

Health insurance

Annual flights home

Discounts at Kerzner properties

Job summary

Atlantis The Royal, part of Kerzner International, seeks an Assistant Manager for Cloud 22 to support the Operations Manager in running a premium dining service. You will train and develop team members, coordinate shifts, enforce SOPs, and help control costs while ensuring exceptional guest experiences.

The ideal candidate has 3–5 years in luxury hotels, prior international exposure, and strong leadership with a hands-on approach under pressure.

Qualifications

• Minimum 3–5 years of experience in a luxury hotel or similar role.
• Previous international experience is preferred.
• Experience leading and developing front-of-house teams in a luxury setting.

Responsibilities

• Train and develop team members and coordinate employee schedules.
• Ensure adherence to SOPs, policies and procedures.
• Help minimize operating costs and boost staff retention.
• Deliver outstanding guest service and overall customer satisfaction.

Skills

Team leadership

Customer focus

Working under pressure

Hands-on management

Job description

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About The Role

As an Assistant Manager at Cloud 22, you will be assisting the Operations Manager for overseeing the efficient running and profitability of the restaurant’s daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee’s retention, deliver outstanding guest service and overall customer satisfaction.

About You

The ideal candidate will have experience within a luxury hotel, with a minimum of 3 to 5 years’ experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role. The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures.

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.