Assistant Manager-Learning & Development

Wynnalmarjanisland; United Arab Emirates; On-site; AED 120,000 - 160,000; Full time

Benefits offered by this job

Healthcare package

Leave policy

Incentive programs

Job summary

Wynn Al Marjan Island in the United Arab Emirates seeks an Assistant Manager – Learning & Development to lead onboarding, design training, and coordinate multiple programs across departments.

You will manage the LMS, mentor junior L&D team members, and report to the L&D Manager, while supporting luxury service standards in a world-class resort.

Qualifications

• Bachelor’s degree in Business, Hospitality, or a related field preferred.
• Minimum 2 years of training/facilitation experience in hotel or casino operations.
• Experience in frontline hospitality operations and luxury service standards.
• Ability to design and deliver instructor-led, on-the-job, and digital training.
• Strong communication, organization, and time-management skills.
• Proficiency in Microsoft Office; LMS knowledge is a plus.

Responsibilities

• Oversee onboarding journey, including orientation and probation.
• Assist in design, development, and implementation of learning initiatives across departments.
• Coordinate multiple training programs with competing deadlines using project management skills.
• Co-manage the Learning Management System (LMS), including course creation and audience management.
• Track attendance for mandatory training and company-wide learning events.
• Collaborate with Wynn Resorts training partners to share best practices.

Skills

Training & Facilitation

Hospitality Operations

Communication Skills

Organizational Skills

Education

Bachelor's degree in Business or Hospitality

Tools

Microsoft Office

LMS

Job description

United Arab Emirates

Job Description

On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is looking for a skilledAssistant Manager – Learning & Development

to join our Learning & Developmentteam.

The primary duties and responsibilities of this role are:

• Oversee the full onboarding journey, including orientation and probation, ensuring departmental onboarding programs are in place and aligned with company standards.
• Support the Director in the design, development, and implementation of learning initiatives across departments.
• Apply project management skills to coordinate multiple training programs with competing deadlines.
• Co-manage the Learning Management System (LMS), including course creation, audience management, and multimedia content development.
• Track and coordinate attendance for mandatory training sessions and property-wide learning events.
• Collaborate with Wynn Resorts training partners to share best practices and leverage shared resources.
• Mentor junior L&D team members and support their professional development.
• Conduct regular reviews of training effectiveness and recommend improvements.
• Maintain project timelines, manage resources, and work independently with minimal supervision.
• Report to the L&D Manager and perform additional responsibilities as assigned.

About You:

• Bachelor’s degree in Business, Hospitality, or a related field preferred
• Minimum 2 years of experience in training/facilitation and hotel or casino operations, or an equivalent combination of education and experience
• Experience in frontline hospitality operations with a strong understanding of luxury service standards
• Proven ability to design and deliver engaging training through instructor-led sessions, on-the-job learning, and digital platforms
• Excellent verbal and written communication skills with the ability to engage all levels of the organization
• Strong organizational and time management skills; able to manage multiple priorities under pressure
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with design software is a plus
• Familiarity with Learning Management Systems and eLearning development tools preferred
• Flexible schedule, including availability on weekends and holidays as needed
• Professional appearance and adherence to company standards

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant sseeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.