Assistant Manager-Learning & Development

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Healthcare package

Excellent leave policy

Incentive programs

Job summary

Wynn Al Marjan Island is launching an Assistant Manager – Learning & Development role within its Learning & Development team in the UAE. The position focuses on overseeing onboarding, designing and delivering training, and coordinating multiple programs while managing the LMS.

The candidate will mentor junior L&D staff, track training effectiveness, and align programs with luxury hospitality standards. A flexible schedule, including weekends and holidays, is expected, with compensation in AED

Qualifications

• Bachelor’s degree in Business, Hospitality, or related field.
• Minimum 2 years of training/facilitation and hotel or casino operations experience or equivalent.
• Experience in frontline hospitality operations with luxury service standards.
• Proven ability to design and deliver engaging training through instructor-led sessions, on-the-job learning, and digital platforms.
• Excellent verbal and written communication skills with the ability to engage all levels of the organization.
• Strong organizational and time management skills; able to manage multiple priorities under pressure.
• Proficiency in Microsoft Office; experience with design software is a plus.
• Familiarity with Learning Management Systems and eLearning development tools preferred.
• Flexible schedule, including availability on weekends and holidays as needed.

Responsibilities

• Oversee onboarding journey, including orientation and probation.
• Support design, development, and implementation of learning initiatives across departments.
• Coordinate multiple training programs with competing deadlines.
• Co-manage the Learning Management System, including course creation and audience management.
• Track attendance for mandatory training and company-wide events.
• Collaborate with Wynn Resorts training partners to share best practices.
• Mentor junior L&D team members and support their development.
• Review training effectiveness and recommend improvements.
• Maintain project timelines and resources; work independently as needed.
• Report to the L&D Manager and perform additional responsibilities.

Skills

Training design

Training delivery

Communication

Time management

Organizational skills

Multitasking

Education

Bachelor’s degree in Business, Hospitality, or related field

Tools

Microsoft Office

LMS / eLearning tools

Design software

Job description

Job Description

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Assistant Manager – Learning & Development to join our Learning & Development team.

Responsibilities

• Oversee the full onboarding journey, including orientation and probation, ensuring departmental onboarding programs are in place and aligned with company standards.
• Support the Director in the design, development, and implementation of learning initiatives across departments.
• Apply project management skills to coordinate multiple training programs with competing deadlines.
• Co-manage the Learning Management System (LMS), including course creation, audience management, and multimedia content development.
• Track and coordinate attendance for mandatory training sessions and property-wide learning events.
• Collaborate with Wynn Resorts training partners to share best practices and leverage shared resources.
• Mentor junior L&D team members and support their professional development.
• Conduct regular reviews of training effectiveness and recommend improvements.
• Maintain project timelines, manage resources, and work independently with minimal supervision.
• Report to the L&D Manager and perform additional responsibilities as assigned.

About You

• Bachelor’s degree in Business, Hospitality, or a related field preferred
• Minimum 2 years of experience in training/facilitation and hotel or casino operations, or an equivalent combination of education and experience
• Experience in frontline hospitality operations with a strong understanding of luxury service standards
• Proven ability to design and deliver engaging training through instructor-led sessions, on-the-job learning, and digital platforms
• Excellent verbal and written communication skills with the ability to engage all levels of the organization
• Strong organizational and time management skills; able to manage multiple priorities under pressure
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); experience with design software is a plus
• Familiarity with Learning Management Systems and eLearning development tools preferred
• Flexible schedule, including availability on weekends and holidays as needed
• Professional appearance and adherence to company standards

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits.