Assistant General Manager

Al Rais Investment Group; Dubai; Presencial; AED 180.000 - 260.000; Jornada completa

Descripción de la vacante

Al Rais Investment Group seeks an experienced Assistant General Manager to oversee operations across Rent a Car, Delivery, Real Estate and Technology divisions in Dubai. You will report to the GM and drive performance.

Key responsibilities include leading Rent a Car and Fleet Operations, managing KPIs, budgets, and forecasts, and coordinating cross-divisional teams. You will develop business relationships, drive new revenue opportunities, and implement SOPs to improve efficiency.

Formación

• Bachelor’s degree in Business, Management, Operations, or a related field.
• 5+ years of management experience, preferably in the UAE.
• Strong Rent a Car/Fleet Management experience is mandatory.
• Experience managing multiple divisions or business sectors, preferably including Delivery, Real Estate, and Technology.
• Strong knowledge of fleet operations, revenue management, P&L, KPIs, and cost control.
• Proven leadership and business development experience.
• UAE driving license is required.
• Strong communication, analytical, negotiation, and decision-making skills.
• Knowledge of ERP, CRM, AI, and business management systems is an advantage.

Responsabilidades

• Assist the General Manager in managing multiple business divisions and achieving operational and financial targets.
• Lead Rent a Car and Fleet Operations, including fleet utilization, rental revenue, vehicle availability, maintenance, and customer service.
• Manage and coordinate Managers, Team Leaders, and operational teams across different divisions.
• Monitor KPIs, revenue, profitability, costs, and overall business performance.
• Support business development, corporate accounts, client relationships, and new revenue opportunities.
• Oversee operational issues, customer escalations, staff performance, and compliance.
• Support Delivery, Real Estate, and Technology operations and identify opportunities for process improvement and automation.
• Prepare and review management reports, budgets, forecasts, and performance updates.
• Implement SOPs and improve operational efficiency across the Group.
• Work closely with senior management on business planning, growth, and strategic initiatives.

Conocimientos

Fleet management leadership

Operations management

Strategic planning

Cost control

Negotiation

Analytical skills

Communication

Team leadership

Decision making

Business development

Educación

Bachelor’s degree in Business/Management/Operations

MBA preferred

Herramientas

ERP systems

CRM systems

Descripción del empleo

We are seeking an experienced Assistant General Manager with strong Rent a Car and Fleet Management experience to oversee and support the operations and performance of multiple business divisions, including Rent a Car, Delivery Services, Real Estate, and Technology.

Key Responsibilities:

• Assist the General Manager in managing multiple business divisions and achieving operational and financial targets.
• Lead and oversee Rent a Car and Fleet Operations, including fleet utilization, rental revenue, vehicle availability, maintenance, and customer service.
• Manage and coordinate Managers, Team Leaders, and operational teams across different divisions.
• Monitor KPIs, revenue, profitability, costs, and overall business performance.
• Support business development, corporate accounts, client relationships, and new revenue opportunities.
• Oversee operational issues, customer escalations, staff performance, and compliance.
• Support Delivery, Real Estate, and Technology operations and identify opportunities for process improvement and automation.
• Prepare and review management reports, budgets, forecasts, and performance updates.
• Implement SOPs and improve operational efficiency across the Group.
• Work closely with senior management on business planning, growth, and strategic initiatives.

Qualifications & Requirements:

• Bachelor’s degree in Business, Management, Operations, or a related field.
• 5+ years of management experience, preferably in the UAE.
• Strong Rent a Car/Fleet Management experience is mandatory.
• Experience managing multiple divisions or business sectors, preferably including Delivery, Real Estate, and Technology.
• Strong knowledge of fleet operations, revenue management, P&L, KPIs, and cost control.
• Proven leadership and business development experience.
• UAE driving license is required.
• Strong communication, analytical, negotiation, and decision-making skills.
• Knowledge of ERP, CRM, AI, and business management systems is an advantage.