Relationship Manager- Priority Banking

ADIB - Abu Dhabi Islamic Bank

Abu Dhabi

On-site

AED 357,000 - 580,000

Full time

8 hours ago

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Job summary

ADIB - Abu Dhabi Islamic Bank in Abu Dhabi is seeking a Relationship Manager for Priority Banking to attract, deepen, grow and manage affluent client relationships using a full range of banking products.

The role emphasizes sales, cross-selling, risk-aware credit applications, service delivery, and collaboration across channels to deliver complete wealth solutions within the UAE banking framework.

Qualifications

University degree or a recognized professional certificate.
At least 3 years in financial analysis, financial markets, investment, wealth management, or financial planning.
Detailed knowledge of ADIB’s Retail Banking products & services.
Experience in sales, product development or wealth advisory to priority banking customers/retail.

Responsibilities

Attract and deepen affluent client relationships and cross-sell banking products.
Generate new business via marketing activities, referrals, and existing network.
Collaborate with channels to deliver Priority Banking services across branches.
Monitor service levels and manage customer inquiries, complaints and retention.
Review credit applications and ensure proper documentation and risk controls.

Skills

Sales experience

Wealth advisory

Financial analysis

Retail banking products knowledge

Customer relationship management

Presentation skills

Computer skills

Education

University degree or recognized professional certificate

Job description

Role : Relationship Manager- Priority Banking
Location : Abu Dhabi

Role Purpose:
To attract, deepen, grow and manage financial relationships with affluent clients, using full range of banking products and tools, utilizing a team-based approach to provide complete solutions to clients’ financial needs.

Key Accountabilities of the role

Client/ Business Acquisition:

Generating of new business via out marketing activities, gold center contacts and existing network.
Increasing team revenue and productivity by cross- selling and up-selling.
Acquiring new to bank customers.
Identifying new potential expansion locations.
Converting in-bound and outbound leads to sales.
Building a strong trust relationship with key customers.
Maintaining a loyal pool of customers/alliances who refer potential customers.
Carrying out the function(s) of promoting the financial products.
Collection of the required information and data.
Evaluation of the clients’ ability and appetite to handle the risks (Risk Profile) and the detailed functions associated therewith.

2. Channels Cooperation

Making referrals to other channels based on identified customer needs.
Smoothly implementing of Priority Banking services across surrounding branches.

3. Management of service delivery

Monitoring service levels for customer satisfaction
Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries.
Getting ad-hoc customer feedback.

4. Control and Risk Mitigation

Reviewing of credit applications
Adhering to laid out processes and procedures
Ensuring appropriate and adequate documentation
Identifying trends of errors and proactively advice processes improvements

Specialist Skills / Technical Knowledge Required for this role:

University degree or a recognized professional certificate.
Experience of no less than three years in the area of the financial analysis, financial markets, investment, wealth management, or financial planning.
Detailed knowledge of ADIB’s Retail Banking products & services.
Experience in sales, product development or wealth advisory to priority banking customers/ retail.

HNIs