Area/Shift Manager - On-Site Ops Leader (Dubai)

Amazon Inc.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch is seeking an Area/Shift Manager to support Amazon Operations in Dubai, United Arab Emirates. This hands-on leadership role involves managing a diverse operational team, maintaining workplace safety standards, improving productivity, and ensuring daily activities meet customer demand and business objectives.

The role requires strong people management skills, the ability to analyze performance metrics, and the capacity to work across shifts

Qualifications

• Minimum 2 years of experience in employee management and performance management.
• Bachelor's degree or equivalent qualification, or at least 2 years of experience as an Amazon blue‑badge full‑time employee.
• Ability to work flexible schedules, shifts, and operational areas.
• Availability to work weekends, nights, and public holidays when required.

Responsibilities

• Oversee daily operational activities within the assigned work area.
• Ensure shift operations remain aligned with productivity, quality, and business performance objectives.
• Monitor workflow efficiency and identify operational challenges requiring corrective action.
• Prioritize routine operational responsibilities while responding to emerging business needs.
• Coordinate daily tasks, employee assignments, and operational requirements.
• Support operational contingency planning to maintain service continuity.

Skills

People management

Performance management

Shift operations

Safety compliance

Operations analytics

Cross-functional collaboration

Education

Bachelor's degree or equivalent qualification

Job description

Q Express Documents Transport LLC - Dubai South Branch is seeking an Area/Shift Manager to support Amazon Operations in Dubai, United Arab Emirates. This hands-on leadership role involves managing a diverse operational team, maintaining workplace safety standards, improving productivity, and ensuring daily activities meet customer demand and business objectives.

The role requires strong people management skills, the ability to analyze performance metrics, and the capacity to work across shifts