Arabic-Speaking Customer Service Executive | Dubai Front Desk

D1 Management; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

MBG in Dubai is seeking a professional, customer-focused Customer Service Executive who speaks Arabic to join our team. You will manage front-office operations, coordinate with clients and healthcare facilities, and ensure smooth communication and administrative support.

The ideal candidate will have a bachelor's degree and 3–5 years in customer service, fluency in Arabic and English, and strong interpersonal and organizational skills to handle inquiries, appointments, and sample handovers with

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3–5 years of customer service, reception, or administration experience.
• Fluency in Arabic and English is required.
• Experience with healthcare clients (clinics/hospitals/laboratories) is preferred.
• Strong interpersonal and communication skills.
• Excellent organizational, coordination, and documentation abilities.
• Proficient in MS Office and basic computer systems.
• Professional appearance and customer-focused approach.

Responsibilities

• Manage reception activities and answer inquiries.
• Provide professional customer service to visitors and partners.
• Welcome visitors, present services, and respond to inquiries.
• Coordinate requests with internal departments.
• Follow up with customers and healthcare organizations.
• Handle sample handovers to laboratory departments per procedures.
• Maintain visitor and appointment records.
• Support scheduling and front-office operations.

Skills

Customer service

Communication

Interpersonal skills

Organization

Attention to detail

MS Office

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Job description

MBG in Dubai is seeking a professional, customer-focused Customer Service Executive who speaks Arabic to join our team. You will manage front-office operations, coordinate with clients and healthcare facilities, and ensure smooth communication and administrative support.

The ideal candidate will have a bachelor's degree and 3–5 years in customer service, fluency in Arabic and English, and strong interpersonal and organizational skills to handle inquiries, appointments, and sample handovers with