Arabic-Speaking Call Center Complaints Specialist

TASC Outsourcing; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

TASC Outsourcing is searching for a Call Centre Complaints Specialist for a 6-month contract in Dubai, United Arab Emirates. The ideal candidate will have at least 2 years of experience in a call center and must be proficient in Arabic and English.

In this role, you will effectively handle customer complaints and provide top-notch service to Arabic-speaking customers. Strong problem-solving skills are essential, along with a commitment to maintaining accurate records of interactions.

Qualifications

• Proven experience in a call center environment.
• Ability to handle customer complaints professionally.

Responsibilities

• Handle customer complaints effectively and efficiently.
• Provide excellent customer service to Arabic-speaking customers.
• Resolve customer issues and inquiries.

Skills

Excellent communication skills in Arabic

Excellent communication skills in English

Strong problem-solving skills

Job description

TASC Outsourcing is searching for a Call Centre Complaints Specialist for a 6-month contract in Dubai, United Arab Emirates. The ideal candidate will have at least 2 years of experience in a call center and must be proficient in Arabic and English.

In this role, you will effectively handle customer complaints and provide top-notch service to Arabic-speaking customers. Strong problem-solving skills are essential, along with a commitment to maintaining accurate records of interactions.