Ambassador of Service & Sunshine

ENNISMORE; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Mama Shelter is seeking an enthusiastic restaurant service ambassador in Dubai to welcome guests with warmth, master the menu, and deliver memorable dining experiences. You will greet guests, answer questions, and upsell with charm while ensuring flawless service and a clean, inviting dining room.

Ideal candidates thrive under pressure, value integrity, and are team players who create moments of joy for guests.

Qualifications

• Thrives under pressure in a busy service environment.
• Upholds integrity and honesty in all interactions.
• Attention to detail with immaculate service standards.
• Apt to learn from every shift and improve continuously.
• Team player who helps others shine and collaborates effectively.
• Maintains guest confidentiality and discretion.

Responsibilities

• Greet guests with a warm welcome and genuine smile.
• Know the menu inside and out; answer questions and upsell confidently.
• Serve food and drinks with precision, style and speed to delight guests.
• Anticipate guest needs to ensure flawless service from start to finish.
• Create memorable moments, such as birthday surprises or favourite drinks.
• Keep tables, utensils and dining area sparkling and tidy at all times.
• Collaborate with team to maintain smooth service across shifts.
• Represent Mama Shelter's energy and hospitality with pride.

Job description

Mama Shelter is seeking an enthusiastic restaurant service ambassador in Dubai to welcome guests with warmth, master the menu, and deliver memorable dining experiences. You will greet guests, answer questions, and upsell with charm while ensuring flawless service and a clean, inviting dining room.

Ideal candidates thrive under pressure, value integrity, and are team players who create moments of joy for guests.