Waiter & Guest Experience Maestro

Mama-Shelter; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Mama Shelter Dubai is seeking a motivated Waiter to join our dining team. Bring passion for hospitality and deliver exceptional service that makes guests feel at home. You will greet guests, master the menu, upsell, and ensure a seamless dining experience in a vibrant, fast-paced setting.

Be the Ambassador of Good Vibes, deliver delight with precision, and maintain a sparkling, inviting dining room while collaborating with your team to create memorable moments for every guest.

Qualifications

• Thrives under pressure in a busy service and delivers excellence.
• Upholds integrity and strong work ethic in all moments.
• Maintains meticulous attention to detail at all times.
• Seeks growth by learning from each shift.
• Team player who supports colleagues to ensure smooth service.
• Keeps guest information confidential and secure.

Responsibilities

• Greet guests warmly and set the tone for an unforgettable dining experience.
• Know the menu inside out and upsell where appropriate.
• Deliver food and drinks with style, speed, and care.
• Anticipate guest needs to ensure a flawless experience.
• Create memorable moments, including birthday surprises or favourite drinks.
• Maintain sparkling tables and a tidy dining area.
• Collaborate with the team to keep service flowing smoothly.
• Stay calm under pressure and handle high-volume moments.
• Represent Mama Shelter Dubai’s energy with pride.

Skills

Under pressure

Integrity

Attention to detail

Growth mindset

Team player

Confidentiality

Job description

Mama Shelter Dubai is seeking a motivated Waiter to join our dining team. Bring passion for hospitality and deliver exceptional service that makes guests feel at home. You will greet guests, master the menu, upsell, and ensure a seamless dining experience in a vibrant, fast-paced setting.

Be the Ambassador of Good Vibes, deliver delight with precision, and maintain a sparkling, inviting dining room while collaborating with your team to create memorable moments for every guest.