Amadeus Travel Consultant — Corporate & Individual Booking Pro

AMS Group

Abu Dhabi

On-site

AED 60,000 - 100,000

Full time

14 days+

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Job summary

AMS Group in Abu Dhabi is seeking a Travel Consultant to support corporate and individual travel requirements. You will specialize in ticketing, hotel reservations, and customer relations within an onsite Advanced Travel and Tourism team.

You will leverage Amadeus GDS, handle ticket changes, refunds, and provide competitive airfares while delivering excellent service and problem-solving. There is an emphasis on reliable, accurate bookings and strong communication with clients and airlines to

Qualifications

3+ years of experience in UAE travel and tourism handling corporate and individual accounts.
Proficient in Amadeus Reservation System for bookings, reissuance, cancellations and refunds.
Familiar with LCC carrier portals and fare rules.
Strong Excel and Word skills.
Excellent customer service, communication and problem-solving abilities.
Ability to handle inquiries calmly under pressure and maintain accuracy.

Responsibilities

Handle flight reservations and ticket issuance for corporate and individual clients using Amadeus GDS.
Manage ticket changes, cancellations, refunds, and related airline procedures.
Provide competitive airfares and suitable travel options.
Respond promptly to customer inquiries with high service standards.
Coordinate with airlines and corporate clients to ensure smooth booking processes.
Maintain precise records and documentation of all bookings and transactions.