Airline Operations Control Systems Lead

Etihad food group; Abu Dhabi; Presencial; AED 300.000 - 500.000; Jornada completa

Descripción de la vacante

Etihad Airways in Abu Dhabi is seeking an experienced Operations Control Systems Specialist to ensure continuity by managing configurations, supporting users, and enabling rapid integration of operational technologies.

You will collaborate with operational teams, technology stakeholders, and vendors to drive innovation, efficiency, and resilience across the Operations Control environment. The role requires strong knowledge of airline systems and at least 5 years in a similar capacity.

Formación

• Bachelor's degree in Computer Science, Information Systems, or an equivalent discipline (mandatory).
• Minimum 5 years of experience as a System Administrator or Systems Specialist.
• Proven experience within Airline Operations, with a strong specialization in the Operations Control domain (mandatory).
• Demonstrated experience supporting business-critical operational systems and applications.

Responsabilidades

• Serve as the SME and focal point for Operations Control Systems and interfaces.
• Monitor system performance and report on service levels, risks, and compliance.
• Lead incident management, root cause investigations, corrective actions, and post-incident reviews.
• Assess, validate, and support system changes, releases, configurations, and readiness.
• Maintain oversight of interfaces, data flows, and downstream dependencies.
• Investigate and resolve system, interface, and data discrepancies with IT and vendors.
• Administer user access controls and reviews in line with security requirements.
• Support audits and provide system evidence and remediation actions.
• Drive continuous improvement, automation opportunities, and process optimisation.

Conocimientos

Airline systems knowledge

Regulatory/compliance knowledge

Automation tools

Root cause analysis

Stakeholder management

Educación

Bachelor's degree in Computer Science or Information Systems

Herramientas

Automation tools

Descripción del empleo

Etihad Airways in Abu Dhabi is seeking an experienced Operations Control Systems Specialist to ensure continuity by managing configurations, supporting users, and enabling rapid integration of operational technologies.

You will collaborate with operational teams, technology stakeholders, and vendors to drive innovation, efficiency, and resilience across the Operations Control environment. The role requires strong knowledge of airline systems and at least 5 years in a similar capacity.