AI-First Senior Program Manager, HR Tech & SaaS (Dubai)

Careerwebsite; Dubai; Hybrid; AED 400,000 - 700,000; Full time

Job summary

Mercer in Dubai is seeking a Senior Program Manager to lead strategic delivery of large-scale platform initiatives, including integrations, migrations, and new builds. You will align business strategy with technical execution in an AI-first HR tech context.

The role emphasizes senior stakeholder management, cross-functional leadership, and the ability to drive clarity in ambiguous, multi-year programs across borders.

Qualifications

• 10+ years of technical project management experience delivering large SaaS platform initiatives.
• Strong senior stakeholder management across cross-functional teams.
• Excellent English written and verbal communication.
• Ability to navigate ambiguity and drive execution in a global environment.

Responsibilities

• Lead end-to-end, multi-year enterprise SaaS platform integrations, migrations, and builds.
• Serve as liaison between technical teams and business stakeholders with clear ownership and change control.
• Manage multiple concurrent workstreams across product, engineering, operations, and sales.
• Drive alignment and decision-making in a senior stakeholder environment.
• Maintain executive-ready reporting and cross-border execution standards.
• Work across borders, incorporating global standards into execution.

Skills

Technical PM

Stakeholder management

Agile methodologies

English communication

Ambiguity tolerance

HR tech platforms

Global/matrix organization experience

PM certifications (PMP/ PMI-ACP)

Job description

Mercer in Dubai is seeking a Senior Program Manager to lead strategic delivery of large-scale platform initiatives, including integrations, migrations, and new builds. You will align business strategy with technical execution in an AI-first HR tech context.

The role emphasizes senior stakeholder management, cross-functional leadership, and the ability to drive clarity in ambiguous, multi-year programs across borders.