AI ADOPTION & CHANGE MANAGER (GenAI, CHANGE, DATA, AUTOMATION)

Duncan & Ross Consulting; Abu Dhabi; On-site; AED 300,000 - 520,000; Full time

Job summary

Duncan & Ross Consulting is seeking an AI Change & Adoption Manager to lead the development and delivery of an enterprise-wide AI Change Management & Adoption framework. You will align readiness, adoption roadmaps, and value realization with delivery milestones across AI, automation, and data projects.

In this role, you will drive stakeholder engagement, communication, enablement, and tracking of KPIs to ensure AI investments translate into measurable business value.

Qualifications

• Minimum of 8+ years of experience in change management, digital transformation, or technology adoption.
• 2-3+ years supporting AI, GenAI, automation, data, or digital transformation initiatives.
• Strong understanding of AI/GenAI, organizational change, stakeholder management, and business transformation.
• Excellent communication, facilitation, influencing, and stakeholder-management skills.

Responsibilities

• Develop and implement an AI Change Management & Adoption framework for enterprise AI initiatives.
• Support the transition from AI readiness to adoption, behavioral change, and sustained usage.
• Assess organizational readiness, change impacts, stakeholder needs, and adoption barriers.
• Develop AI use-case adoption roadmaps and plans aligned with delivery milestones.

Skills

Change management

Digital transformation

GenAI knowledge

Stakeholder management

Communication

Facilitation

Job description

Role Summary

The AI Adoption & Change Manager develops and delivers the change management and adoption framework that turns enterprise AI initiatives including GenAI, automation, and data-driven projects into sustained, everyday ways of working.

This role assesses organizational readiness and adoption barriers, builds use-case adoption roadmaps aligned to delivery milestones, drives stakeholder engagement, communication and enablement, and tracks adoption and value-realization KPIs so AI investments convert into measurable business value.

Key Responsibilities

AI Change & Adoption Framework

• Develop and implement an AI Change Management & Adoption framework for enterprise AI initiatives.


• Support the transition from AI readiness to adoption, behavioral change, and sustained usage.

AI Use Case Adoption Planning

• Assess organizational readiness, change impacts, stakeholder needs, and adoption barriers.


• Develop AI use-case adoption roadmaps and plans aligned with delivery milestones.


• Work with AI, business, technology, and product teams to prepare organizations for AI releases.

Stakeholder Engagement, Communication & Enablement

• Develop stakeholder engagement, communication, training, and enablement plans.


• Translate complex AI concepts into clear, practical business and user messaging.


• Develop AI awareness, training, and upskilling programs to support adoption.

Adoption Measurement & Value Realization

• Define and track AI adoption, usage, and value-realization KPIs.


• Develop adoption dashboards and provide recommendations to improve adoption and business value.

Experience Required

• Minimum of8+ years of experience in change management, digital transformation, or technology adoption.


• 2-3+ years supporting AI, GenAI, automation, data, or digital transformation initiatives.


• Strong understanding of AI/GenAI, organizational change, stakeholder management, and business transformation.


• Excellent communication, facilitation, influencing, and stakeholder-management skills.

Vertical:

Technology