AI ADOPTION & CHANGE MANAGER

Duncan & Ross; Abu Dhabi; On-site; AED 350,000 - 520,000; Full time

Job summary

Duncan & Ross seeks an AI Adoption & Change Manager to develop and deliver an enterprise AI change framework, turning GenAI and data initiatives into daily working practice. The role drives readiness, engagement, communications, enablement and KPI tracking to realize measurable business value.

The incumbent will coordinate with AI, business, technology and product teams to prepare organizations for AI releases, map adoption roadmaps, and ensure sustained usage across lines of business.

Qualifications

• 8+ years in change management, digital transformation, or technology adoption.
• 2-3 years supporting AI/GenAI automation, data, or digital transformation initiatives.
• Strong understanding of AI/GenAI organizational change, stakeholder management and business transformation.
• Excellent communication, facilitation, influencing and stakeholder-management skills.

Responsibilities

• Develop and implement an AI Change Management & Adoption framework for enterprise AI initiatives.
• Assess organizational readiness, change impacts, stakeholder needs and adoption barriers; develop roadmaps aligned with delivery milestones.
• Work with AI, business, technology and product teams to prepare organizations for AI releases and enable adoption and sustained usage.
• Define and track AI adoption usage and value-realization KPIs; develop adoption dashboards and provide recommendations to improve adoption and business value.

Skills

Change management

Digital transformation

AI/GenAI adoption

Stakeholder management

Communication

Enablement

Value realization KPIs

Job description

Role Summary

The AI Adoption & Change Manager develops and delivers the change management and adoption framework that turns enterprise AI initiatives including GenAI automation and data-driven projects into sustained everyday ways of working.

This role assesses organizational readiness and adoption barriers builds use-case adoption roadmaps aligned to delivery milestones drives stakeholder engagement communication and enablement and tracks adoption and value-realization KPIs so AI investments convert into measurable business value.

Key Responsibilities

AI Change & Adoption Framework

• Develop and implement an AI Change Management & Adoption framework for enterprise AI initiatives.
• Support the transition from AI readiness to adoption behavioral change and sustained usage.

AI Use Case Adoption Planning

• Assess organizational readiness change impacts stakeholder needs and adoption barriers.
• Develop AI use-case adoption roadmaps and plans aligned with delivery milestones.
• Work with AI business technology and product teams to prepare organizations for AI releases.

Stakeholder Engagement Communication & Enablement

• Develop stakeholder engagement communication training and enablement plans.
• Translate complex AI concepts into clear practical business and user messaging.
• Develop AI awareness training and upskilling programs to support adoption.

Adoption Measurement & Value Realization

• Define and track AI adoption usage and value-realization KPIs.
• Develop adoption dashboards and provide recommendations to improve adoption and business value.

Experience Required

• Minimum of8 years of experience in change management digital transformation or technology adoption.
• 2-3 years supporting AI GenAI automation data or digital transformation initiatives.
• Strong understanding of AI/GenAI organizational change stakeholder management and business transformation.
• Excellent communication facilitation influencing and stakeholder-management skills.

Vertical

Technology