Africa Market Senior Director - Strategic Growth

Standard Chartered; Dubai; Hybrid; AED 180,000 - 300,000; Full time

Job summary

Standard Chartered Bank in Dubai seeks an experienced Sales and Relationship Manager to develop and manage client relationships across the region. The role focuses on onboarding new clients, servicing portfolios, and delivering banking and investment solutions with strong communication, negotiation, and compliance practices.

You will work within a flexible hybrid model, engaging with HNI clients and cross-functional teams to achieve growth targets while upholding risk and regulatory standards.

Qualifications

• Experienced Sales and Relationship Manager with background in handling all Banking & Investment Products.
• Strong communication and negotiation skills with the ability to influence outcomes.
• Networking ability to manage interdepartmental deliverables.
• Inter-personal skills and leadership ability to encourage teamwork.
• Knowledge of capital markets and financial planning.

Responsibilities

• Create strategic revenue plans and drive business development while advancing the digital agenda.
• Generate new business to meet targets for customers, volumes and revenue.
• Onboard NTB customers through Branches & Direct Sales efforts.
• Develop sales call plans to win large prospective customers via referrals.
• Maintain Sales MIS (Calls, Prospects, Attritions, Business done).
• Meet customer expectations and handle complaints to achieve high satisfaction and retention.
• Lead by example and align with risk and control partners.
• Ensure KYC/AML updates and proper documentation.
• Detect suspicious transactions and combat financial crime risks.
• Obtain SCA license within 6 months and complete CPD requirements.

Skills

Relationship management

Negotiation

Communication

Networking

Leadership

Job description

Standard Chartered Bank in Dubai seeks an experienced Sales and Relationship Manager to develop and manage client relationships across the region. The role focuses on onboarding new clients, servicing portfolios, and delivering banking and investment solutions with strong communication, negotiation, and compliance practices.

You will work within a flexible hybrid model, engaging with HNI clients and cross-functional teams to achieve growth targets while upholding risk and regulatory standards.