Accounts Receivable - Hotel Finance

Accor Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Accor is seeking an organized and detail-oriented Accounts Receivable professional to join its hotel finance team in Dubai, United Arab Emirates. The position handles customer invoices, records payments, monitors balances and supports timely collections.

Candidates should have 1-3 years in accounts receivable or finance, strong Excel skills and familiarity with SAP or Oracle NetSuite. The role involves month-end support, reconciliations and collaboration with Sales and Customer Service in a busy

Qualifications

• Bachelor’s degree in Accounting, Finance or related field.
• 1–3 years in accounts receivable, accounting or finance.
• Experience with invoicing, payment posting and reconciliations.
• Proficient Excel and familiarity with SAP or Oracle NetSuite.

Responsibilities

• Prepare and issue invoices accurately and on time.
• Record incoming payments and allocate to customer accounts.
• Monitor outstanding balances and follow up on overdue payments.
• Reconcile customer accounts and investigate discrepancies.
• Assist with month-end closing and receivables reporting.

Skills

Accounts receivable

Excel

Billing & invoicing

Communication

Education

Bachelor's degree in Accounting or Finance

Diploma in Accounting

Tools

SAP

Oracle NetSuite

MS Excel

Job description

Accounts Receivable - Hotel Finance Job Snapshot - Role: Accounts Receivable - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Accounting-Finance - Experience: 1-3 years in accounts receivable, accounting or finance - Job Type: Full Time - Work Arrangement: On-site

Accor is seeking an organized and detail-oriented Accounts Receivable professional to join its hotel finance team in Dubai, United Arab Emirates. The position is responsible for managing customer invoices, recording incoming payments, monitoring outstanding balances and ensuring that accounts receivable records remain accurate and up to date. Working with the Finance team and other hotel departments, you will support timely collections, resolve billing discrepancies, prepare receivables reports and assist with month-end accounting activities. The role requires a sound understanding of accounting principles, experience with financial systems and strong Microsoft Excel skills. Candidates currently based in the United Arab Emirates are preferred.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Hospitality - Function: Accounting-Finance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

• Accounts Receivable and Invoicing
  • Prepare and issue customer invoices accurately and within required timelines.
  • Review billing information to ensure completeness and accuracy.
  • Record incoming customer payments in the accounting system.
  • Allocate payments to the appropriate customer accounts and invoices.
  • Maintain accurate customer account balances and transaction records.
  • Process approved credit notes, refunds and account adjustments when required.
  • Ensure invoices and related documents are properly recorded and filed.
• Payment Monitoring and Collections
  • Monitor outstanding invoices and customer balances.
  • Follow up on overdue payments through professional telephone and email communication.
  • Maintain records of collection activities and payment follow-ups.
  • Communicate payment terms and outstanding amounts clearly to customers.
  • Track receivables to support the hotel 's cash flow management.
  • Identify overdue accounts requiring further attention.
  • Follow established company credit and collection procedures.
• Account Reconciliation
  • Reconcile customer accounts and investigate differences between invoices and payments.
  • Identify incorrect allocations, missing payments and billing discrepancies.
  • Coordinate with relevant colleagues to resolve outstanding account issues.
  • Investigate customer payment queries and disputes.Ensure approved corrections are accurately reflected in financial records.
  • Maintain supporting documentation for reconciliation activities.
• Financial Reporting and Month-End Support
  • Prepare accounts receivable aging reports.
  • Compile information on outstanding balances and collection status.
  • Maintain accurate receivables data for financial reporting.
  • Assist with month-end closing activities.
  • Provide receivables information required by the Finance team.
  • Support the preparation of reports relating to customer accounts and payments.
  • Ensure financial information is based on accurate and current records.
• Internal Coordination and Customer Communication
  • Work with Sales and Customer Service teams to clarify billing matters.
  • Respond professionally to customer inquiries regarding invoices and payments.
  • Coordinate the resolution of billing disputes with relevant departments.
  • Communicate account information accurately while maintaining confidentiality.
  • Follow up on pending documentation and payment-related requests.
  • Support effective communication between Finance and other operational teams.
• Credit Policy and Documentation
  • Follow company credit and billing policies.
  • Maintain complete documentation for invoices, payments and account adjustments.
  • Ensure customer account records are organized and accessible.
  • Support internal and external audit requirements by providing relevant receivables documentation.
  • Handle financial and customer information confidentially.Maintain accuracy and consistency in accounting records.

Qualifications and Experience

• Education
  • Bachelor 's degree in Accounting, Finance, Business Administration or a related field.
  • A diploma in Accounting or Bookkeeping is an advantage.
• Professional Experience
  • 1-3 years of experience in accounts receivable, accounting or finance.
  • Practical understanding of invoicing, payment posting and account reconciliation.
  • Familiarity with billing cycles, customer credit terms and collection procedures.
  • Experience maintaining accurate financial records and customer accounts.
• Accounting and Technical Skills
  • Strong understanding of basic accounting principles.
  • Knowledge of accounts receivable procedures and customer account management.
  • Experience using accounting software such as SAP, Oracle NetSuite or similar systems.
  • Proficiency in Microsoft Excel for financial reporting and reconciliation.
  • Ability to prepare and review accounts receivable aging reports.
  • Attention to accuracy when processing financial transactions.
• Professional Skills
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple accounting tasks and meet reporting deadlines.
  • Clear and professional communication with customers and colleagues.
  • Good problem-solving skills when investigating payment discrepancies.
  • Ability to maintain confidential financial information.
  • Reliable approach to recordkeeping and follow-up activities.
  • Ability to work effectively with Finance, Sales and Customer Service colleagues.
• Candidate Preference
  • Candidates currently based in the United Arab Emirates are preferred.

Working at Accor At Accor, every role contributes to the quality and reliability of the hospitality experience. Behind the guest-facing services, Finance colleagues help maintain accurate records, effective financial processes and responsible business operations. As part of the Accounts Receivable function, you will support the hotel 's financial activities by maintaining customer accounts, coordinating collections and providing reliable information to the Finance team. Accor encourages teamwork, professional learning and opportunities for career development within its hospitality network.

About Accor Accor is an international hospitality group operating more than 45 brands, 5,600 hotels and 10,000 restaurants and lifestyle destinations across 110 countries. The group brings together a diverse portfolio of hospitality brands with a shared commitment to service, innovation and responsible hospitality. Accor colleagues are known as Heartists, reflecting the group 's belief that genuine care and meaningful contributions are central to hospitality.

Diversity and Inclusion

Accor is committed to attracting, recruiting and promoting diverse talent. The group aims to provide an inclusive working environment where colleagues can develop their skills and pursue professional opportunities.

Further information about careers at Accor is available at: https://careers.accor.com/