Account Manager Korean Language

ARRISE Live; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Relocation support

Private medical cover

Gym & fitness membership

Annual team events

Learning Hub

Job summary

ARRISE Live seeks an Account Manager to manage a portfolio of clients, support onboarding and integrations, and drive revenue growth through upselling in the iGaming sector. You will nurture long-term relationships, coordinate with internal teams, and provide KPI updates to clients and management.

The role requires 1–2 years in account management or related fields, strong negotiation skills, and bilingual proficiency in Korean and English. Travel for meetings and events is anticipated.

Qualifications

• 1–2 years of experience in Account Management, Business Development, or Customer Success in iGaming is required.
• Strong client relationship skills and proven track record in account growth.
• Fluent in Korean and English (spoken and written).

Responsibilities

• Act as the primary contact for assigned clients.
• Build and maintain long-term client relationships and loyalty.
• Support client onboarding, guide through integrations and product launches.
• Collaborate with internal teams to deliver timely solutions.
• Identify upsell and cross-sell opportunities.
• Provide regular KPI updates to clients and management.
• Monitor iGaming market and advise on opportunities.
• Resolve client issues quickly to maintain service excellence.

Skills

Account Management

Business Development

Customer Success

Negotiation

Data Analytics

Korean

English

CRM Tools

Tools

CRM software

Job description

Job Description:

About The Role

As an Account Manager, you will be responsible for managing a portfolio of clients, supporting their needs, and driving long-term partnerships. You will play a key role in maintaining strong relationships, ensuring smooth integrations, and contributing to revenue growth.

What you will do

• Act as the primary point of contact for assigned clients.
• Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
• Support client onboarding and guide them through integrations and product launches.
• Work with internal teams to deliver timely solutions and meet client needs.
• Collect, organize, and share promotions from providers with clients.
• Identify opportunities for upselling and cross-selling products and services.
• Provide regular updates and KPI reports to clients and management.
• Monitor the respective iGaming market and advise clients on relevant opportunities.
• Resolve client issues quickly and effectively to maintain service excellence.
• Participate in industry events and client meetings when required.

What you bring

• 1-2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must).
• Track record of building client relationships and contributing to account growth.
• Strong interpersonal and negotiation skills.
• Commercially minded with good analytical and problem-solving abilities.
• Fluent in Korean and English (spoken and written).
• Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
• A proactive, adaptable, and professional approach to work
• Willingness to travel for client meetings and business events.

What we offer

• Company training
  • Detailed training to the highest standards.
• Private medical cover
  • After successfully passing probation.
• Gym & fitness membership
  • After successfully passing probation.
• Annual team events
  • Company-wide events held annually.
• Relocation support
  • Visa, work permit, flights, and travel insurance covered.
• Learning Hub
  • Personalized learning, gamified growth, and endless career development at your fingertips.

About Us

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide.

From concept through to delivery, we combine technical expertise, creativity and industry knowledge to develop products, platforms and services that shape player experiences and support some of the industry's leading brands.

We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products and specialists services enjoyed by millions of players worldwide.