Account Manager Chinese Language

ARRISE Live; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Private medical cover

Gym & fitness membership

Annual team events

Relocation support

Learning Hub

Job summary

ARRISE Live in Dubai seeks an Account Manager to handle client portfolios, support onboarding, and drive revenue growth. You will maintain relationships, guide integrations and product launches, and collaborate with internal teams to deliver timely solutions.

The role requires 1–2 years in account management or related fields, strong negotiation skills, and fluency in Chinese and English. Travel for client meetings and events is expected.

Qualifications

• 1-2 years’ experience in Account Management, Business Development, or Customer Success in iGaming.
• Proven ability to build client relationships and contribute to account growth.
• Strong interpersonal and negotiation skills.
• Commercially minded with analytical problem-solving abilities.
• Fluent in Chinese and English (spoken and written).
• Proficient in Microsoft Office; CRM/project tools experience a plus.
• Willingness to travel for client meetings and events.

Responsibilities

• Act as the primary point of contact for assigned clients.
• Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
• Support client onboarding and guide them through integrations and product launches.
• Work with internal teams to deliver timely solutions and meet client needs.
• Collect, organize, and share promotions from providers with clients.
• Identify opportunities for upselling and cross-selling products and services.
• Provide regular updates and KPI reports to clients and management.
• Monitor the respective iGaming market and advise clients on relevant opportunities.
• Resolve client issues quickly and effectively to maintain service excellence.
• Participate in industry events and client meetings when required.

Job description

Job Description:

About The Role

As an Account Manager, you will be responsible for managing a portfolio of clients, supporting their needs, and driving long-term partnerships. You will play a key role in maintaining strong relationships, ensuring smooth integrations, and contributing to revenue growth.

What you will do

• Act as the primary point of contact for assigned clients.
• Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
• Support client onboarding and guide them through integrations and product launches.
• Work with internal teams to deliver timely solutions and meet client needs.
• Collect, organize, and share promotions from providers with clients.
• Identify opportunities for upselling and cross-selling products and services.
• Provide regular updates and KPI reports to clients and management.
• Monitor the respective iGaming market and advise clients on relevant opportunities.
• Resolve client issues quickly and effectively to maintain service excellence.
• Participate in industry events and client meetings when required.

What you bring

• 1-2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must).
• Track record of building client relationships and contributing to account growth.
• Strong interpersonal and negotiation skills.
• Commercially minded with good analytical and problem-solving abilities.
• Fluent in Chinese and English (spoken and written).
• Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
• A proactive, adaptable, and professional approach to work
• Willingness to travel for client meetings and business events.

What we offer

• Company training
  • Detailed training to the highest standards.
• Private medical cover
  • Private medical insurance to help you look after your health and wellbeing.
• Gym & fitness membership
  • After successfully passing probation.
• Annual team events
  • Company-wide events held annually.
• Relocation support
  • Visa, work permit, flights, and travel insurance covered.
• Learning Hub
  • Personalized learning, gamified growth, and endless career development at your fingertips.

About Us

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide. From concept through to delivery, we combine technical expertise, creativity and industry knowledge to develop products, platforms and services that shape player experiences and support some of the industry's leading brands. We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products and specialists services enjoyed by millions of players worldwide.

Requirements: