Account Manager - Commodities - East & Africa

Kpler; Dubai; On-site; AED 257,000 - 404,000; Full time

Job summary

Kpler is seeking an Account Manager for Commodities in the MEIA region to drive commercial growth and expand the client portfolio across key markets. You will negotiate renewals, identify expansion opportunities, and align client needs with internal strategy to shape product direction.

Based in the MEIA market, you will partner with Customer Success, Marketing, and Product teams to ensure successful delivery and maintain an accurate sales pipeline using Salesforce.

Qualifications

• Experience in Account Management or Sales in a data provider company.
• Fluent in English and Arabic with strong client communication and negotiation skills.
• Proven track record of meeting expansion targets through strategic account planning.

Responsibilities

• Drive portfolio expansion by growing strategic accounts in the MEA region and closing upsell opportunities.
• Lead negotiations for renewals and expansions with profitable terms.
• Align client needs with internal strategy to influence product direction.
• Capture market and competitive insights to inform business initiatives.
• Maintain pipeline and CRM accuracy (Salesforce) with sales operations.
• Collaborate with Customer Success, Marketing, and Product teams for seamless delivery.

Skills

Account management

Sales

SaaS

DaaS

Financial data

Commodities data

Tools

Salesforce

Job description

Описание

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

As an Account Manager for Commodities in the MEIA (Middle East & Africa) region, you will play a pivotal role in driving commercial growth and expanding Kpler's presence across key regional markets. Operating as a strategic partner to our client portfolio, you will identify high-value expansion opportunities, negotiate profitable renewals, and elevate customer relationship management. By connecting client market needs directly with internal strategy, you will help shape product direction and empower regional market leaders with real-time trade intelligence.

Задачи

• Drive Portfolio Expansion: Direct and grow a portfolio of strategic accounts across the MEA region, systematically uncovering and closing upsell and cross-sell opportunities to exceed growth targets.
• Deliver Strategic Commercial Guidance: Partner with clients to align Kpler intelligence with their multi-year planning, demand forecasting, and operational workflows.
• Lead Contract Negotiations: Commercialize and negotiate renewals and expansion agreements, ensuring profitable terms and complete compliance with company policies.
• Capture Market & Competitor Insights: Gather direct feedback from client interactions to inform product development, business unit initiatives, and competitive positioning.
• Maintain Pipeline & CRM Accuracy: Manage sales activity and account health within Salesforce, providing predictable pipeline forecasts in close collaboration with Sales Operations.
• Foster Cross-Functional Alignment: Collaborate with Customer Success, Marketing, and Product teams to ensure seamless client delivery and contribute to broader corporate initiatives.

Требования

• Experience in Account Management or Sales within a data provider company, with exposure to SaaS or DaaS models (ideally background in financial data or commodities data platforms).
• Professional fluency in both English and Arabic, with strong written and verbal communication skills tailored for regional client relationship management and negotiations.
• Proven track record of hitting and exceeding sales expansion targets through structured account planning and proactive opportunity generation.
• Demonstrated negotiation skills with experience managing contract cycles and partnering with cross-functional stakeholders (Customer Success, Sales Operations, Marketing).
• Strong self-motivation, high accountability, and the resilience to excel within a fast-paced, dynamic growth environment.

We are here to help

We are accessible and supportive to colleagues and clients with a friendly approach.

Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.