Account manager in Social media at Means Design

Means Design; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Means Design in Dubai is seeking an Account Manager – Social Media to oversee client accounts, coordinate with clients and internal teams, and ensure smooth execution of social media projects on-site.

The role requires strong communication, organization, and client-servicing skills, with the ability to attend shoots and coordinate during production, creating clear briefs and timely deliverables.

Qualifications

• 4-5 years of experience in account management or related roles.
• Excellent English communication, both written and spoken.
• Strong organizational and time-management skills.
• Ability to manage multiple clients and projects simultaneously.
• Willingness to attend shoots on-site and coordinate production when required.

Responsibilities

• Act as the main point of contact between the agency and clients, maintaining strong relationships and relaying feedback to teams.
• Manage day-to-day social media accounts and coordinate with content creators, designers, copywriters, photographers, and videographers.
• Attend client shoots and content production on-site, coordinating with clients and production teams.
• Coordinate with creative, PR, social media, and production teams and track tasks and deadlines to ensure timely delivery.

Skills

Communication

Interpersonal skills

English fluency

Organization

Time management

Client servicing

Job description

Account Manager – Social Media

This Full time on site position offers great opportunities for career growth.

Position: Account Manager – Social Media

Department: Social Media / Client Servicing

Location: Dubai, UAE

Employment Type: Full-Time

Job Summary: We are looking for an Account Manager – Social Media to manage client accounts, coordinate with clients and internal teams, and ensure smooth execution of social media projects. The role requires strong communication, organization, and client-servicing skills, as well as the ability to attend shoots and coordinate on-site activities.

Key Responsibilities

• Act as the main point of contact between the agency and clients. Maintain strong and professional relationships with clients. Understand client requirements, briefs, feedback, and expectations. Communicate client feedback clearly to the creative and social media teams. Follow up on approvals, content, revisions, and deliverables. Ensure projects are completed on time and according to client requirements.
• Manage day-to-day social media accounts and client requirements. Coordinate with content creators, designers, copywriters, photographers, videographers, and other team members. Prepare and follow up on content calendars and monthly deliverables. Monitor deadlines and ensure all content is delivered for client approval. Keep clients updated on project progress.
• Attend client shoots, events, and content production when required. Coordinate with clients, models, photographers, videographers, stylists, and the production team. Ensure the shoot follows the approved brief and schedule. Communicate any client requirements or changes to the team during the shoot. Assist with shoot planning, call times, locations, props, outfits, and other requirements. Ensure smooth communication between the client and production team on-site.
• Coordinate closely with the creative, PR, social media, and production teams. Share accurate briefs and instructions with the relevant team members. Follow up on tasks and deadlines. Identify potential issues early and communicate them to the management team. Maintain proper records of client requirements, approvals, and deliverables.

Requirements

• 4- 5 years of experience in account management, client servicing, social media, marketing or a similar role.
• Strong communication and interpersonal skills.
• Excellent English communication skills, both written and spoken.
• Strong organizational and time-management skills.
• Ability to handle multiple clients and projects simultaneously.
• Comfortable attending shoots and working on-site when required.
• Ability to work under pressure and meet tight deadlines.
• Good understanding of social media platforms and content creation.
• UAE experience is preferred

Work Location: In person