Account Manager - Events

Boundless Consulting; Dubai; On-site; AED 220,000 - 360,000; Full time

Job summary

A live communications agency in Dubai is seeking an experienced Account Manager with a minimum of 5 years in the events sector. This role involves ensuring project delivery aligns with client expectations, managing a team, and maintaining profitability. Proactive problem-solving and strong client relationship skills are essential. Fluency in English is required, with Arabic preferred. Join a dynamic environment focused on delivering outstanding service and innovative solutions.

Qualifications

• Minimum of 5 years of experience working with an Events company as an Account Manager.
• Fluent in English, preferably Arabic.

Responsibilities

• Ensure all client solutions are delivered on brand and on time.
• Oversee assigned team's management from inception to production.
• Anticipate client needs and proactively offer solutions.
• Manage existing clients and oversee day-to-day project operations.
• Develop accounts to increase profitability.
• Lead RFP brainstorms and successful delivery.
• Translate, communicate, and prioritize client requirements to internal teams.
• Manage existing clients/brands and oversee day-to-day operations or projects.

Skills

Event management

Client relationship management

Team leadership

Problem-solving

Financial management

Proficient in English

Preferably fluent in Arabic

Job description

A live communications agency, that provides fully integrated services enabling excellence in Advertising, Events, Public Relations, and digital and social media. They work on amazing campaigns work with high-profile government and private sector corporations globally.

Job Requirements:

• Ultimately responsible to ensure all client solutions are delivered on brand (on time, on budget, on the solution, and on experience), he /she is responsible to manage the account and account spending to ensure profitability is at most.
• Act as senior client, project, and team leader
• Act as a senior point of contact for key clients, oversee assigned team's management of work during the project from inception to production and execution process.
• Anticipate client needs and proactively offer solutions and experiential opportunities for the brand.
• Act as a business head means a full understanding of the client and project.
• Responsible for the financial performance and profitability of the brand/project.
• Attend and supervise critical internal/external meetings as needed.
• Ensure timely and quality delivery of all contracted event deliverables.
• Supervise the development of post-event recaps/reports for clients.
• Lead and manage the RFP brainstorms, and successful delivery (don’t wait for the departments to give you the work, you need to supervise them).
• Responsible for effectively translating, communicating, and prioritizing client requirements to internal teams.
• Manage existing clients/brands and overseeing their day-to-day operations or project and ensuring their profitability.
• Ensure all projects are delivered on time, to a high standard, and in line with the brief, and beyond
• Develop the account to increase profitability and generate new business
• Producing proposals/presentations to land new accounts
• Working closely with other business units to expand cross-selling opportunities
• Generating ideas for new revenue generation within large clients/brands base
• Responsible to have all department signatures on all production materials to go for production.

Job Requirements:

• Has a minimum of 5 years of experience working with an Events company as an Account Manager.
• Fluent in English and preferably Arabic.