Account Manager

buildup; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Build Up is seeking a Senior Account Manager with a strong background in exhibitions, events, conferences, experiential marketing, and brand experience. You will be the main commercial contact, grow key accounts, and coordinate across Creative, Design, Estimation, Production, Operations and PM teams.

The role targets UAE and/or Saudi Arabia with a focus on government and major corporate accounts, delivering turnkey exhibition design and build solutions while maximizing client satisfaction and

Qualifications

• 7+ years in account management or commercial roles within exhibitions/events or brand experience.
• Experience with government and semi-government entities in UAE/Saudi Arabia.
• Strong ability to manage high-value, multi-project portfolios.

Responsibilities

• Manage a portfolio of key accounts across UAE and/or Saudi Arabia.
• Build relationships with government entities, ministries, authorities and key decision-makers.
• Coordinate client requirements across exhibitions, pavilions, events and brand experiences.
• Lead proposals, RFPs/RFQs, negotiations and contract management.
• Identify upsell opportunities and drive account growth.
• Ensure high client satisfaction and long-term retention.

Skills

Account management

Relationship building

Negotiation

Communication

Business development

Strategic sales

Job description

We’re Hiring: Senior Account Manager – Exhibitions, Events & Brand Experience

Location: UAE / Saudi Arabia

Employment Type: Full-Time

Availability: Immediate Joining Preferred

Build Up is looking for an experienced Senior Account Manager with a strong background in the exhibitions, events, conferences, experiential marketing, brand experience, and exhibition design & build industry.

The ideal candidate will have proven experience managing and growing key client accounts, particularly with government entities, semi-government organizations, major corporations, agencies, and institutional clients across the UAE and/or Saudi Arabia.

This role requires someone who can act as the main commercial and client-facing point of contact, understand client objectives, coordinate internally across multiple departments, identify opportunities within existing accounts, and ensure strong long‑term client relationships.

Key Responsibilities

• Manage and develop a portfolio of key accounts across the UAE and/or Saudi Arabia.
• Build strong relationships with government and semi‑government entities, ministries, authorities, major corporations, agencies, and key decision‑makers.
• Manage client requirements across:
• Exhibitions and exhibition stands
• Large‑scale pavilions
• Events and conferences
• Brand experiences
• Experiential activations
• Turnkey exhibition design & build
• Integrated event production solutions
• Act as the primary point of contact throughout the client relationship and project lifecycle.
• Understand client briefs, objectives, budgets, timelines, and commercial requirements.
• Coordinate closely with Creative, Design, Estimation, Production, Operations, and Project Management teams.
• Manage proposals, presentations, quotations, RFPs, RFQs, tenders, and commercial submissions.
• Identify upselling, cross‑selling, and account growth opportunities.
• Support contract negotiations and ensure strong commercial outcomes.
• Maintain high levels of client satisfaction and retention.
• Build long-term relationships that generate repeat business and account growth.
• Monitor market activity and identify new opportunities within existing and strategic accounts.

Required Qualifications

• Minimum 7+ years of relevant account management, client servicing, business development, or commercial experience within the exhibitions, events, conferences, experiential, or brand experience industry.
• Strong and recent experience managing major client accounts in the UAE and/or Saudi Arabia.
• Proven experience dealing directly with government and semi‑government entities.
• Strong understanding of exhibitions, pavilions, conferences, events, experiential activations, brand experiences, and turnkey design & build projects.
• Proven ability to manage multiple high‑value clients and complex projects simultaneously.
• Strong experience with RFPs, tenders, commercial proposals, presentations, budgeting, negotiations, and contract management.
• Strong UAE and/or Saudi Arabia market knowledge.
• Excellent communication, presentation, negotiation, stakeholder‑management, and relationship‑building skills.
• Ability to engage confidently with senior government representatives, executives, procurement teams, marketing teams, agencies, and key decision‑makers.
• Must be available to join immediately or within a very short notice period.

Preferred Background

• Strong background with established exhibition, event, experiential, conference, or brand experience companiesin the UAE and/or Saudi Arabia.
• Proven experience managing accounts for government ministries, authorities, semi‑government entities, major national organizations, and large corporations.
• Established network of clients and key decision‑makers within the UAE and/or Saudi Arabia.
• Demonstrated success in client retention, account growth, repeat business, upselling, and cross‑selling.
• Strong commercial mindset with a proven ability to protect client relationships while growing account revenue.

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