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Quality Controller
Job summary
A leading technology company in South Africa is seeking a Quality Controller to ensure product excellence. Responsibilities include inspecting devices, performing functional and connectivity tests, and ensuring compliance with quality standards. Candidates should have a National Diploma or Degree in Electronics or IT, along with 2-3 years of relevant experience. The ideal candidate will demonstrate strong attention to detail and proficiency in troubleshooting. Join a dynamic team dedicated to enhancing product reliability.
Qualifications
- Minimum of 2–3 years' experience in Quality Control, Device Testing, or Technical Support within hardware or fintech.
- Proven track record of maintaining accuracy in device inspections.
Responsibilities
- Perform thorough checks on devices to ensure compliance with standards.
- Test hardware components and verify software functionality.
- Validate SIM connectivity and perform test transactions.
- Configure devices according to specifications.
- Identify and document defective devices and issues.
- Ensure adherence to QC standards and maintain documentation.
- Collaborate with logistics and technical teams for process improvements.
Skills
Education
Location: Cape Town
Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.
-
Device Quality Inspection:
Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards. -
Functional Testing:
Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness. -
Connectivity & Transaction Testing:
Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy. -
Configuration & Setup:
Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings. -
Defect Identification & Reporting:
Detect and document faulty devices, elevate issues, and track recurring problems for corrective action. -
Compliance & Documentation:
Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status. -
Collaboration & Continuous Improvement:
Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.
- Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
- Efficiency: All devices tested within SLA timelines.
- Impact: Reduced merchant complaints and improved device reliability in the field.
- Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field.
- Experience: At least 2–3 years’ experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment.
- Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.