Workshop Manager – Talent Pool

Morgan Group; Ermelo; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Morgan Group seeks a Workshop Manager for its motor industry service operation in Ermelo. The role ensures profitable service delivery, achieves manufacturer targets, and upholds high service quality and customer satisfaction.

You will lead the workshop team, drive performance, and maintain timely workflow. A minimum of 3 years in a Workshop/Service Manager role, a valid driver’s license, and a clear criminal record are required.

Qualifications

• Grade 12; tertiary qualification in a relevant field is advantageous.
• Minimum 3 years’ proven experience as Workshop/Service Manager in motor industry.
• Strong management and leadership capabilities.
• Self-motivated with ability to drive performance and targets.
• Excellent analytical, planning, and problem-solving skills.
• Valid driver’s license.
• Clear criminal record.

Responsibilities

• Ensure service quality standards and profitability targets are achieved.
• Plan, manage, and control workshop workflow to maximise efficiency.
• Address and resolve workshop-related operational issues.
• Liaise with OEMs to ensure compliance with manufacturer standards.
• Develop and implement marketing and operational strategies to grow workshop performance.
• Lead, motivate, and manage the workshop team.
• Ensure cleanliness, organisation, and housekeeping of the workshop.

Skills

Management

Leadership

Analytical skills

Planning

Problem solving

Self-motivation

Target-driven

Education

Grade 12

Tertiary qualification in relevant field

Job description

Workshop Manager – Motor Industry - Main Purpose of the Position

The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall management, performance, and housekeeping of the workshop.

Qualifications, Experience and Skills Required

Grade 12 (tertiary qualification in a relevant field will be advantageous)

Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry

Strong management and leadership capabilities

Self-motivated with a proven ability to drive performance and achieve targets

Excellent analytical, planning, and problem‑solving skills

Valid driver’s licence

Clear criminal record

Key Duties and Responsibilities

Ensure service quality standards and profitability targets are consistently achieved

Plan, manage, and control workshop workflow to maximise efficiency and productivity

Address and resolve all workshop-related operational issues

Liaise with OEMs to ensure compliance with manufacturer standards and requirements

Develop and implement marketing and operational strategies to grow workshop performance

Lead, motivate, and manage the workshop team to foster a high‑performance culture

Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times