Workshop Manager – Talent Pool

Morgan Group; Bethlehem; On-site; ZAR 420,000 - 660,000; Full time

Job summary

Morgan Group is seeking a Workshop Manager to ensure an efficient, profitable Service Department within the motor industry. You will oversee workshop workflow, maintain high service quality, and drive dealership targets while ensuring customer satisfaction.

The role demands strong leadership, strategic planning, and problem-solving to keep operations compliant and productive, with a focus on safeguarding workshop standards and housekeeping.

Qualifications

• Grade 12 is required; a tertiary qualification in a relevant field will be advantageous.
• Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry.
• Strong management and leadership capabilities.
• Self-motivated with a proven ability to drive performance and achieve targets.
• Valid driver’s licence.
• Clear criminal record.

Responsibilities

• Ensure service quality standards and profitability targets are consistently achieved.
• Plan, manage, and control workshop workflow to maximise efficiency and productivity.
• Address and resolve all workshop-related operational issues.
• Liaise with OEMs to ensure compliance with manufacturer standards and requirements.
• Develop and implement marketing and operational strategies to grow workshop performance.
• Lead, motivate, and manage the workshop team to foster a high‑performance culture.
• Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times.

Skills

Management

Leadership

Performance driven

Analytical thinking

Planning

Problem solving

Driver's licence

Criminal record check

Education

Grade 12

Job description

Workshop Manager – Motor Industry - Main Purpose of the Position

The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall management, performance, and housekeeping of the workshop.

Qualifications, Experience and Skills Required

Grade 12 (tertiary qualification in a relevant field will be advantageous)

Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry

Strong management and leadership capabilities

Self-motivated with a proven ability to drive performance and achieve targets

Excellent analytical, planning, and problem‑solving skills

Valid driver’s licence

Clear criminal record

Key Duties and Responsibilities

Ensure service quality standards and profitability targets are consistently achieved

Plan, manage, and control workshop workflow to maximise efficiency and productivity

Address and resolve all workshop-related operational issues

Liaise with OEMs to ensure compliance with manufacturer standards and requirements

Develop and implement marketing and operational strategies to grow workshop performance

Lead, motivate, and manage the workshop team to foster a high‑performance culture

Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times