Workshop Manager – Talent Pool

Morgan Group; Welkom; On-site; ZAR 400,000 - 560,000; Full time

Job summary

Morgan Group Workshop Manager role in Welkom, South Africa, seeks an experienced leader to drive a service department that meets manufacturer and dealership targets while upholding quality and customer satisfaction. You will oversee workshop operations and ensure profitability, safety, and high standards of housekeeping.

Reporting to the dealership leadership, you will manage a team, optimise workflow, liaise with OEMs, and develop strategies to grow workshop performance, delivering consistent

Qualifications

• Experience as Workshop/Service Manager in motor industry (3+ years)
• Strong management and leadership capabilities
• Proven ability to drive performance and targets
• Valid driver’s licence and clear criminal record

Responsibilities

• Ensure service quality standards and profitability targets
• Plan and control workshop workflow for efficiency
• Address and resolve workshop operational issues
• Liaise with OEMs to meet manufacturer standards
• Develop marketing and operational strategies to grow workshop performance
• Lead and motivate workshop team to maintain high-performance culture
• Maintain cleanliness and housekeeping of the workshop

Skills

Leadership

Performance drive

Problem solving

Planning

Analytical

Education

Grade 12

Tertiary qualification (advantage)

Job description

Workshop Manager – Motor Industry - Main Purpose of the Position

The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall management, performance, and housekeeping of the workshop.

Qualifications, Experience and Skills Required

Grade 12 (tertiary qualification in a relevant field will be advantageous)

Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry

Strong management and leadership capabilities

Self-motivated with a proven ability to drive performance and achieve targets

Excellent analytical, planning, and problem‑solving skills

Valid driver’s licence

Clear criminal record

Key Duties and Responsibilities

Ensure service quality standards and profitability targets are consistently achieved

Plan, manage, and control workshop workflow to maximise efficiency and productivity

Address and resolve all workshop-related operational issues

Liaise with OEMs to ensure compliance with manufacturer standards and requirements

Develop and implement marketing and operational strategies to grow workshop performance

Lead, motivate, and manage the workshop team to foster a high‑performance culture

Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times