Workshop Manager - Talent Pool

Morgan Group; Upington; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Morgan Industries Limited in Upington, Northern Cape, seeks a skilled Workshop Manager to oversee the service department in a motor industry environment. You will be responsible for ensuring profitability, high service quality, and customer satisfaction while managing workshop operations and staff.

The ideal candidate has at least 3 years in a workshop or service management role within automotive sectors, strong leadership, planning and problem-solving abilities, and a valid driver's license.

Qualifications

• Grade 12; tertiary qualification advantageous.
• Minimum 3 years' experience as Workshop/Service Manager in motor industry.
• Strong management and leadership capabilities.
• Self-motivated with ability to drive performance and targets.
• Valid driver’s licence.
• Clear criminal record.

Responsibilities

• Ensure service quality and profitability targets are achieved.
• Plan, manage, and control workshop workflow for efficiency.
• Address and resolve workshop operations issues.
• Liaise with OEMs to ensure standards compliance.
• Develop and implement strategies to grow workshop performance.
• Lead and motivate workshop team to high performance.
• Maintain cleanliness and housekeeping of the workshop.

Skills

Leadership

Planning

Problem solving

Analytical skills

Driver's license

Clear criminal record

Education

Grade 12

Job description

Workshop Manager – Motor Industry - Main Purpose of the Position

The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall management, performance, and housekeeping of the workshop.

Qualifications, Experience and Skills Required

• Grade 12 (tertiary qualification in a relevant field will be advantageous)
• Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry
• Strong management and leadership capabilities
• Self-motivated with a proven ability to drive performance and achieve targets
• Excellent analytical, planning, and problem‑solving skills
• Valid driver’s licence
• Clear criminal record

Key Duties and Responsibilities

• Ensure service quality standards and profitability targets are consistently achieved
• Plan, manage, and control workshop workflow to maximise efficiency and productivity
• Address and resolve all workshop‑related operational issues
• Liaise with OEMs to ensure compliance with manufacturer standards and requirements
• Develop and implement marketing and operational strategies to grow workshop performance
• Lead, motivate, and manage the workshop team to foster a high-performance culture
• Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times