Workshop Manager - Talent Pool

Morgan Motor Group; Welkom; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Morgan Motor Group is seeking a proactive Workshop Manager to oversee the service department’s profitable operation, ensuring targets and high-quality service standards are met. The role requires strong leadership to drive performance and maintain workshop housekeeping.

The candidate should have 3+ years in a workshop/service manager role within the motor industry, plus a valid driver’s licence and a clear criminal record.

Qualifications

• 3+ years’ proven experience as Workshop/Service Manager in the motor industry.
• Strong management and leadership capabilities.
• Excellent analytical, planning, and problem‑solving skills.
• Valid driver’s licence.
• Clear criminal record.

Responsibilities

• Ensure service quality standards and profitability targets are consistently achieved.
• Plan, manage, and control workshop workflow to maximise efficiency and productivity.
• Address and resolve all workshop‑related operational issues.
• Liaise with OEMs to ensure compliance with manufacturer standards and requirements.
• Develop and implement marketing and operational strategies to grow workshop performance.
• Lead, motivate, and manage the workshop team to foster a high-performance culture.
• Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times.

Skills

Workshop management

Leadership

Planning

Problem solving

Analytics

Motor industry experience

Education

Grade 12

Tertiary qualification in a relevant field

Job description

Workshop Manager – Motor Industry - Main Purpose of the Position

The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall management, performance, and housekeeping of the workshop.

Qualifications, Experience and Skills Required

• Grade 12 (tertiary qualification in a relevant field will be advantageous)
• Minimum of 3 years’ proven experience as a Workshop Manager or Service Manager within the motor industry
• Strong management and leadership capabilities
• Self-motivated with a proven ability to drive performance and achieve targets
• Excellent analytical, planning, and problem‑solving skills
• Valid driver’s licence
• Clear criminal record

Key Duties and Responsibilities

• Ensure service quality standards and profitability targets are consistently achieved
• Plan, manage, and control workshop workflow to maximise efficiency and productivity
• Address and resolve all workshop‑related operational issues
• Liaise with OEMs to ensure compliance with manufacturer standards and requirements
• Develop and implement marketing and operational strategies to grow workshop performance
• Lead, motivate, and manage the workshop team to foster a high-performance culture
• Ensure overall cleanliness, organisation, and housekeeping of the workshop at all times