Wellness Store Sales & Service Associate

Wellness Warehouse; Cape Town; On-site; ZAR 78,000 - 123,000; Full time

Benefits offered by this job

Birthday leave

Team member discounts on in-store and

Team member discounts on in-store and

Medical aid options

Provident fund & risk benefit

Job summary

Wellness Warehouse is seeking a friendly Sales Assistant at our Claremont store to greet customers, identify needs, and guide them to suitable products. You will maintain merchandising standards, assist at the till, and help with stock control.

The role emphasizes excellent communication, weekend availability, and teamwork in a busy retail environment. Ideal candidates have at least 1 year of Wellness Warehouse experience, complete Wellness Academy training, and a willingness to learn.

Qualifications

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant.
• Completed Wellness Academy Foundation Training and Specialization Training.
• Fully computer literate with basic POS proficiency.
• Excellent written and verbal communication skills.
• Willingness to work weekends and extended retail hours.
• Competency assessment achieved.
• Provident fund and risk benefit available to permanent staff.
• Medical aid options available.
• Birthday leave entitlement.
• Team member discounts on in-store and online purchases.
• Ongoing learning via in-house Wellness Training Academy and supplier training.
• Opportunity to participate in CSI initiatives and events.

Responsibilities

• Approach all customers, greet, smile and offer assistance.
• Identify customer needs to provide optimal experience.
• Take responsibility for serving the customer and resolving queries.
• Meet customer needs by listening, advising options/services/products.
• Offer alternatives if merchandise is unavailable.
• Achieve sales and unit targets.
• Know new lines and promotions in store.
• Follow opening and closing procedures.
• Ensure merchandising standards and proper ticketing of items.
• Maintain accurate stock counts and check product expiry dates.
• Assist at point of sale and with cash ups.

Skills

Sales experience

Communication skills

Computer literacy

Weekend availability

Education

Wellness Academy Foundation Training

Wellness Academy Specialization Training

Job description

Wellness Warehouse is seeking a friendly Sales Assistant at our Claremont store to greet customers, identify needs, and guide them to suitable products. You will maintain merchandising standards, assist at the till, and help with stock control.

The role emphasizes excellent communication, weekend availability, and teamwork in a busy retail environment. Ideal candidates have at least 1 year of Wellness Warehouse experience, complete Wellness Academy training, and a willingness to learn.