FTC Wellness Assistant Cavendish Square

Zohorecruit; Cape Town; On-site; ZAR 78,000 - 123,000; Full time

Benefits offered by this job

Birthday leave

Team member discounts on in-store and

Team member discounts on in-store and

Medical aid options

Provident fund & risk benefit

Job summary

Wellness Warehouse is seeking a friendly Sales Assistant at our Claremont store to greet customers, identify needs, and guide them to suitable products. You will maintain merchandising standards, assist at the till, and help with stock control.

The role emphasizes excellent communication, weekend availability, and teamwork in a busy retail environment. Ideal candidates have at least 1 year of Wellness Warehouse experience, complete Wellness Academy training, and a willingness to learn.

Qualifications

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant.
• Completed Wellness Academy Foundation Training and Specialization Training.
• Fully computer literate with basic POS proficiency.
• Excellent written and verbal communication skills.
• Willingness to work weekends and extended retail hours.
• Competency assessment achieved.
• Provident fund and risk benefit available to permanent staff.
• Medical aid options available.
• Birthday leave entitlement.
• Team member discounts on in-store and online purchases.
• Ongoing learning via in-house Wellness Training Academy and supplier training.
• Opportunity to participate in CSI initiatives and events.

Responsibilities

• Approach all customers, greet, smile and offer assistance.
• Identify customer needs to provide optimal experience.
• Take responsibility for serving the customer and resolving queries.
• Meet customer needs by listening, advising options/services/products.
• Offer alternatives if merchandise is unavailable.
• Achieve sales and unit targets.
• Know new lines and promotions in store.
• Follow opening and closing procedures.
• Ensure merchandising standards and proper ticketing of items.
• Maintain accurate stock counts and check product expiry dates.
• Assist at point of sale and with cash ups.

Skills

Sales experience

Communication skills

Computer literacy

Weekend availability

Education

Wellness Academy Foundation Training

Wellness Academy Specialization Training

Job description

Claremont, South Africa | Posted on 21/09/2026

• Approach allcustomers, greet, smile and offer assistance
  
• Identify customerneeds in order to provide optimal experience
  
• Takesresponsibility for serving the customer and finding solutions tocustomers’ queries
  

• Meet customersneeds and expectations by asking, listening to and advisingcustomers as to options/services/products available
  
• Offersalternatives to the customer if merchandise is notavailable
  
• Achievement ofsales and unit targets
  
• Knows what newlines and promotions have come into the store
  
• Opening &closing procedures are followed
  
• To ensure allmerchandising principles are in place at all times and thatevery item is ticketed
  
• Ensure accuratestock counts & checking of product expiry dates
  
• Cash handling -assist at point of sale and with cash ups
  

Requirements

• Minimum 1 yearWellness Warehouse experience as a Sales Assistant
  
• ApplicableWellness Academy Foundation Training & SpecializationTraining
  
• Fully computerliterate
  
• Perfect writtenand verbal communication skills
  
• Ability andwillingness to work weekends and extended retail hours
  
• CompetencyAssessment Achieved
  
• Remunerationbased on a ‘cost to company’ model and performance incentives.
  
• All permanentteam members are required to join the company’s provident fundand risk benefit.
  
• Medical aidoptions are available.
  
• Birthday leave
  
• Team memberdiscounts on in-store and online purchases
  
• Ongoinglearning and development through our in‑house WellnessTraining Academy and supplier training.
  
• Opportunitiesto be involved in CSI initiatives, events, and experiences(environmental and social)