Wellness Retail Associate: Customer Experience & Solutions

Zohorecruit; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Team discounts

Provident fund & risk benefit

Medical aid options

Job summary

Wellness Warehouse is seeking a Sales Assistant in Cape Town to deliver exceptional customer service and drive sales. You will greet customers, identify needs, and offer suitable products while staying informed about promotions and stock.

The role requires weekend work and adherence to opening/closing procedures. Applicants should have at least one year of Wellness Warehouse experience, be computer-literate, and possess strong written and verbal communication skills.

Qualifications

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant.
• Fully computer-literate with basic software skills.
• Excellent written and verbal communication skills.

Responsibilities

• Approach all customers, greet, smile and offer assistance.
• Identify customer needs to provide optimal experience.
• Meet customer needs and advise on options/services/products.
• Achieve sales and unit targets.
• Know current lines and promotions in store.
• Open and close procedures are followed.
• Ensure merchandising is in place and items are ticketed.
• Maintain stock counts and check product expiry dates.
• Cash handling - assist at POS and with cash-ups.

Skills

Sales experience

Computer literacy

Communication skills

Education

Wellness Academy training

Specialization training

Job description

Wellness Warehouse is seeking a Sales Assistant in Cape Town to deliver exceptional customer service and drive sales. You will greet customers, identify needs, and offer suitable products while staying informed about promotions and stock.

The role requires weekend work and adherence to opening/closing procedures. Applicants should have at least one year of Wellness Warehouse experience, be computer-literate, and possess strong written and verbal communication skills.