Wellness Experience Specialist | Customer Care & Sales

Wellness Warehouse; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Provident fund

Medical aid

Birthday leave

Staff discounts

Training & development

CSI initiatives

Job summary

Wellness Warehouse in Cape Town is seeking a Sales Assistant to support customers with purchasing decisions and deliver an optimal in-store experience. You will handle cash at the point of sale, assist with stock checks, and follow merchandising and store discipline procedures to achieve targets.

The role requires weekend availability and a proactive approach to customer care, product knowledge across Wellness Warehouse ranges, and contribution to CSI initiatives.

Qualifications

• Minimum 1 year Wellness Warehouse experience as a Sales Assistant.
• Perfect written and verbal communication skills.
• Fully computer literate.

Responsibilities

• Approach all customers, greet, smile and offer assistance.
• Identify customer needs and provide optimal experience.
• Takes responsibility for serving the customer and finding solutions to queries.
• Meet customers needs by advising on options/services/products.
• Assist with stock counts and ensure items are ticketed and merchandised.
• Cash handling and assisting at point of sale.

Skills

Customer service

Verbal communication

Written communication

Cash handling

Point of Sale (POS)

Computer literacy

Tools

Computer literacy

Job description

Wellness Warehouse in Cape Town is seeking a Sales Assistant to support customers with purchasing decisions and deliver an optimal in-store experience. You will handle cash at the point of sale, assist with stock checks, and follow merchandising and store discipline procedures to achieve targets.

The role requires weekend availability and a proactive approach to customer care, product knowledge across Wellness Warehouse ranges, and contribution to CSI initiatives.