Wellness & Nutrition Sales Assistant

Clicks Group; Lichtenburg; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Clicks Group is seeking a customer-focused retail associate to deliver knowledgeable service on healthcare, nutrition and supplementation in-store. You will consult with customers, offer suitable product recommendations and promote a broad range of brands to meet sales targets.

Role emphasizes stock management, merchandising, hygiene, and adherence to SOPs while maintaining excellent customer relations and continuity of service with relief staff.

Qualifications

• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management)
• Desirable: Basic health, fitness and supplements product knowledge
• Matric required with English and Maths/Life Science as per the listing

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactive customer need awareness
• Consult with customers and provide suitable advice on healthcare and supplement products
• Drive sales through cross-selling and upselling while maintaining stock availability
• Adhere to stock rotation principles to prevent wastage and losses
• Maintain high standards of hygiene and store presentation
• Follow merchandising guidelines and store SOPs to ensure consistency
• Share product knowledge with relief staff to ensure continuity of service

Skills

Communication

Customer service

Teamwork

Interpersonal skills

Persuasion & influence

Attention to detail

Following procedures

Information presentation

Goal-oriented

Education

Matric

Job description

Clicks Group is seeking a customer-focused retail associate to deliver knowledgeable service on healthcare, nutrition and supplementation in-store. You will consult with customers, offer suitable product recommendations and promote a broad range of brands to meet sales targets.

Role emphasizes stock management, merchandising, hygiene, and adherence to SOPs while maintaining excellent customer relations and continuity of service with relief staff.