Wellness Assistant - Siyabuswa

Pivot Services; Pretoria; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Pivot Services in Pretoria is seeking a customer-focused sales assistant to provide knowledgeable service on healthcare, nutrition and supplementation. You will engage customers, advise on products, promote brands and help maintain stock visibility.

The role requires at least 1 year selling experience, basic computer literacy and a strong commitment to delivering retail excellence in a busy store environment.

Qualifications

• Essential: At least 1 year related sales experience
• Essential: Selling skills and customer-related training
• Education: Matric; pass in English and Maths; desirable sports/nutrition qualification

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactive engagement
• Consult with customers and provide suitable advice on healthcare and nutrition products
• Drive sales through cross-selling and upselling while meeting targets
• Maintain stock availability and follow stock management procedures
• Ensure high standards of hygiene and merchandising in-store

Skills

Customer service

Selling skills

Communication

Merchandising

Retail operations

Education

Matric with English/Math pass

Sports/Nutrition qualification

Tools

Basic computer literacy

Job description

About the Role

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Key Responsibilities

• Job Objectives: - To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements. - To consult with customers and provide suitable advice on healthcare, nutritional and supplement products. - To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability. - To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales. - To prevent wastage in own area by adhering to stock rotation principles. - To prevent stock losses by following all risk management policies and principles. - To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers. - To implement product merchandising by following the merchandising guidelines and procedures. - To adhere to all store standard operating procedures. - To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
• Knowledge: - Desirable: Basic health, fitness and supplements product knowledge - Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,) Skills: - Essential: Good communication and interaction skills - Customer and service orientation - Selling skills - Merchandising skills - Desirable: - Basic computer literacy Competencies: Essential: - Relating and Networking - Persuading and Influencing - Delivering Results and Meeting Customer Expectations Desirable: - Following Instructions and Procedures - Presenting and Communicating Information - Achieving Personal Work Goals and Objectives

Qualifications and Experience

• Experience: Essential: - At least 1 year related experience - Selling skills; customer related training Desirable: - Experience working with sports nutrition and vitamin related products Education: - Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science) - Desirable: Sports / fitness / nutrition qualification

work Employment type Permanent

location_on Location Pretoria

event Closing date 13 November 2026