Wellness Assistant - Clicks Rondebult Shopping Centre

Clicks Group Limited; Germiston; Vor Ort; ZAR 89.000 - 134.000; Vollzeit

Zusammenfassung

Clicks Group is seeking a Wellness Assistant at the Rondebult Shopping Centre to provide knowledgeable healthcare guidance and deliver outstanding customer service.

You will consult with customers on nutrition and supplement products, drive healthcare sales through cross-selling and upselling, and ensure stock availability and store hygiene.

The role requires at least 1 year of related experience, basic computer literacy, and strong communication skills, with matric as the minimum education.

Qualifikationen

• Essential: Matric with English and Maths or Maths Lit and a pass in Physical Science or Life Science
• Essential: Basic knowledge of retail store operations
• Desirable: Basic health, fitness and supplements product knowledge
• At least 1 year related experience

Aufgaben

• Deliver exceptional customer service in-store and promote health products.
• Consult customers and provide advice on healthcare and supplements.
• Drive healthcare sales through cross-selling and upselling to increase profitability.
• Ensure stock availability and stock rotation in healthcare aisles.
• Maintain hygiene and cleanliness in-store.
• Follow merchandising guidelines and store procedures.
• Share product knowledge with relief staff.

Kenntnisse

Communication

Customer focus

Computer literacy

Networking

Persuasion

Results oriented

Compliance

Ausbildung

Matric

Jobbeschreibung

Wellness Assistant - Clicks Rondebult Shopping Centre

Listing reference: click_026527

Listing status: Online

Apply by: 16 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

• Desirable: Basic health, fitness and supplements product knowledge
• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

• Essential: Good communication and interaction skills
• Customer and service orientation
• Basic computer literacy
• Relating and Networking
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Experience:

• At least 1 year related experience
• Selling skills; customer related training
• Experience working with sports nutrition and vitamin related products

Education:

• Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)