Wellness Assistant - Clicks Springs Mall

Clicks Group Limited; Springs; On-site; ZAR 120,000 - 150,000; Full time

Job summary

Clicks Group is seeking a Wellness Assistant at Clicks Springs Mall in Gauteng. You will offer knowledgeable service on healthcare, nutrition, and supplements to maximise sales and customer loyalty. The role emphasizes in-store visibility, cross-selling, and stock management in a fast-paced retail environment.

Applicants should have at least 1 year of related experience, basic computer literacy, and excellent communication skills. The position is permanent and market-related in remuneration.

Qualifications

• Basic customer service and health knowledge preferred.
• Retail operations understanding including stock and merchandising.
• Knowledge of nutrition and supplements is advantageous.

Responsibilities

• Provide knowledgeable service on healthcare, nutrition and supplements.
• Assist customers and promote a broad range of brands through cross- and upselling.
• Maintain stock availability and hygiene in the healthcare aisles.
• Adhere to stock rotation, risk management and store SOPs.
• Share product information with relief staff to ensure continuity.

Skills

Excellent communication

Customer service

Interpersonal skills

Relating and networking

Persuading and influencing

Delivering results

Following procedures

Presenting information

Goal orientation

Education

Matric/Grade 12

Job description

Wellness Assistant - Clicks Springs Mall

Listing reference: click_027237

Listing status: Online

Apply by: 14 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Gauteng

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Objectives:

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.


• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.


• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.


• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.


• To prevent wastage in own area by adhering to stock rotation principles.


• To prevent stock losses by following all risk management policies and principles.


• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.


• To implement product merchandising by following the merchandising guidelines and procedures.


• To adhere to all store standard operating procedures.


• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge:

• Desirable: Basic health, fitness and supplements product knowledge


• Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)

Skills:

• Essential: Good communication and interaction skills


• Customer and service orientation


• Basic computer literacy


• Relating and Networking


• Persuading and Influencing


• Delivering Results and Meeting Customer Expectations


• Following Instructions and Procedures


• Presenting and Communicating Information


• Achieving Personal Work Goals and Objectives

Experience:

• At least 1 year related experience


• Selling skills; customer related training


• Experience working with sports nutrition and vitamin related products

Education:

• Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)