Virtual Events Operations Specialist

Placements24; Soweto; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Fully remote work environment

Health, dental, and vision insurance

Training on cutting-edge virtual event

Competitive salary

Job summary

Placements24 is seeking a highly organized Virtual Events Operations Specialist for fully remote work. You will manage technical aspects of virtual conferences, webinars, and hybrid events, including platform setup, A/V integration, and real-time troubleshooting from any location.

The role requires strong technical skills, problem-solving, and excellent communication to support presenters and attendees across diverse environments and devices.

Qualifications

• Proven experience in technical event production, virtual and hybrid events.
• Proficiency with major virtual event platforms and streaming technologies.
• Excellent understanding of A/V equipment and online meeting software.
• Strong problem-solving and ability to stay calm under pressure during live events.
• Effective communication and customer service skills for diverse users.
• Experience with event registration systems and analytics is a plus.

Responsibilities

• Set up, configure, and manage virtual event platforms for various formats.
• Provide technical support to speakers, moderators, and attendees.
• Manage live streaming, A/V integration, and presentation delivery.
• Troubleshoot technical issues in real-time to ensure uninterrupted event flow.
• Coordinate with event organizers to understand technical requirements and ensure delivery.
• Monitor event performance and gather technical feedback for improvement.

Skills

Technical problem-solving

Calm under pressure

Communication

Customer service

Remote collaboration

Event planning

Tools

Zoom Webinar

Bizzabo

Hopin

A/V setup

Job description

About the Role

Our client is seeking a highly organized and technically proficient Virtual Events Operations Specialist to manage the seamless execution of their online events. This fully remote role is pivotal in ensuring that all technical aspects of virtual conferences, webinars, and hybrid events run smoothly and efficiently. You will be responsible for setting up event platforms, managing A/V integration, providing technical support to presenters and attendees, and troubleshooting any issues that arise in real-time. The ideal candidate possesses strong technical skills, exceptional problem-solving abilities, and a commitment to delivering flawless virtual experiences from any location.

Key Responsibilities

• Set up, configure, and manage virtual event platforms (e.g., Zoom Webinar, Bizzabo, Hopin) for various event formats.
• Provide technical support to speakers, moderators, and attendees before, during, and after virtual events.
• Manage live streaming, audio-visual integration, and presentation delivery for online events.
• Troubleshoot technical issues in real-time to ensure uninterrupted event flow.
• Coordinate with event organizers to understand technical requirements and ensure successful event delivery.
• Monitor event performance and gather technical feedback for continuous improvement.

Requirements

• Proven experience in technical event production, with a strong focus on virtual and hybrid events.
• Proficiency with major virtual event platforms and streaming technologies.
• Excellent understanding of A/V equipment and online meeting software.
• Strong problem-solving skills and the ability to remain calm under pressure during live events.
• Effective communication and customer service skills for assisting diverse users.
• Experience with event registration systems and analytics is a plus.

Benefits

• Competitive salary and potential for project-based bonuses.
• Fully remote work environment with flexibility in scheduling.
• Comprehensive health, dental, and vision insurance.
• Access to cutting-edge virtual event technology and training.
• Opportunity to work with a variety of clients and large-scale online events.